Customer Service Representative

  • location: Englewood, CO (remote)
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Service Representative

Hiring imediatley for remote Customer Service Representatives in the Dever area starting at $14/hr. We are searching for polite, professional Call Center Representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • De-escalating difficult calls
  • Maintaining confidential information
  • Ensuring customer issues are completey handled 
  • Utilizing software, databases, scripts, and tools appropriately
  • Taking part in training and other learning opportunities to expand knowledge of company and position.


Skills
  • Customer Service
  • Basic Computer Skills
  • Telephone Etiquette
  • Empathy
  • Data Entry
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

For Colorado Residents Only:
The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


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