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Building the Contact Center of The Future
05-09-2013 | infographic
A one-size-fits-all approach to training is no longer adequate in today’s
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The Universal “Super Agent”
05-09-2013 | infographic
Gone are the days when a call center agent ...
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US Employment Data for May 2013
05-08-2013 | infographic
US Economy Adds 165,000 Jobs in April In a surprisingly stronger-than-anticipated labor report this month, ...
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Engineering Workers’ Confidence Dipped Slightly In the First Quarter
05-02-2013 | report
Employee confidence among U.S. engineering workers dipped slightly in the first quarter of 2013, according to a new survey ...
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Employee Confidence Dips Slightly In The First Quarter Among Healthcare Workers
04-29-2013 | report
Confidence among healthcare workers took a slight dip in the first quarter of 2013, according to a new online survey conducted by ...
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Employer Branding Survey Video
04-12-2013 | video
With the pressure to cut costs and maintain or increase ...
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How attractive is your employer brand?
04-10-2013 | article

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US Employment Data for April 2013
04-09-2013 | infographic
US Economy Adds 88,000 Jobs in March The economy delivered weaker hiring numbers this month, adding just 88,000 jobs ...
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Behind the Brand
04-08-2013 | article
Maybe you’re wondering
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On-the-job Happiness
04-08-2013 | infographic
You walk into work and people are smiling, they’re walking around and interacting with one another, the birds seem to be ...
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