NEW YORK, N.Y. July 30, 2013–For the sixth consecutive month, confidence levels among the American workforce reached pre-recession highs, according to the July Randstad Employee Confidence Index released today. The ECI hit a low of 41.3 in Q4 2008 and remained below 50 for most of the period spanning 2008 to 2011, but has since remained in the mid-50s for the past six months – consistent with levels seen before the recession. In fact, employees across the nation remain confident about many aspects of the workforce, with the Index remaining virtually unchanged at 56.3 in July (vs. 56.8 in June). This online survey, conducted by Harris Interactive on behalf of Randstad in July of 2013, included 1,065 employed U.S. adults ages 18 and older.

According to the Randstad July Index, almost half (49%) of employees are confident in their ability to find a new job and more than three-in-five (62%) are confident in the future of their current employer
. Three-in-ten (30%) U.S. workers believe the economy is getting stronger.

“Employees continue to show pre-recession levels of confidence throughout the first half of 2013, keeping pace with increases in job gains, home values and stock prices,” said Jim Link, managing director, Randstad U.S. “We see a connection between rising consumer confidence levels and increases in leisure and hospitality industry employment – which makes sense. Leisurely activities, vacations and other incidentals are the types of things people typically cut back on during tough times. This, coupled with revisions to previous month’s job numbers, seems to be a big contributor to the stability of our Index.”

Randstad, the second largest staffing and HR services firm in the world, puts an average of nearly 100,000 people to work in the U.S. each week and has been tracking workforce trends and publishing the U.S. Employee Confidence Index since 2004.

About Randstad US

Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.0 billion global provider of HR services. As the third largest staffing organization in the U.S., Randstad holds top positions in permanent placement, office and administrative, IT and accounting and finance. From professional services, commercial staffing, recruitment process outsourcing, to managed services and more, Randstad delivers a comprehensive range of temporary, temporary-to-hire, permanent placement and outsourced placement services. With its 5,660 employment experts, Randstad puts an average of nearly 100,000 people to work in the U.S. each week, through its network of more than 900 branches and client-dedicated locations.

Learn more at and access Randstad’s panoramic US thought leadership knowledge center through its Workforce360site that offers valuable insight into the latest economic indicators and HR trends shaping the world of work.



This 2013 Randstad Employment Tracker was conducted online within the United States by Harris Interactive on behalf of Randstad between July 9-11, 2013 among a U.S. sample of 1,065 employed adults, aged 18 years and older. Results were weighted as needed for age, sex, race/ethnicity, income, education, and region. Propensity score weighting was also used to adjust for respondents’ propensity to be online.

All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words “margin of error” as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.


Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. The data have been weighted to reflect the composition of the U.S. adult population. Because the sample is based on those who agreed to be invited to participate in the Harris Interactive online research panel, no estimates of theoretical sampling error can be calculated. 

About Harris Interactive

Harris Interactive is one of the world's leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client's research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us - and our clients—stay ahead of what's next. For more information, please visit





Media Contact:

Lesly Cardec

Senior PR Director, Randstad