bench scientist - level 1 us.

job summary: Great opportunity for a recent graduate with a degree in Chemistry! Provide analytical testing support in a laboratory environment.   location: West Chester, Pennsylvania job type: Contract salary: $25 - 28 per hour work hours: 8 to 4 education: Bachelors   responsibilities: Ensures adherence to Standard Operating Procedures, analytical methods, protocols, company standards, and applicable regulations.Ability to weigh samples, pipette, and prepare laboratory solutionsPerforms or assists with basic calibrationsMaintains a laboratory notebook, data, forms, and/or logbook per ISO requirements.Assists in maintaining a clean, organized QC laboratory.Follows all company safety practices, policies, and procedures.Other duties as assigned.  qualifications: Bachelor's degree in Chemistry or related field.0-1 years of lab experience with the use and troubleshooting of laboratory equipment desirable.Possesses good time management skills to complete assignments/projects in a timely manner with minimal supervision.Ability to establish and maintain effective working relationships with team members, co-workers, and/or clients.Knowledge of principles, terminology, practices, techniques, commonly used in a laboratory setting.Ability to lifts/carries objects weighing up to 55 lbs.  skills: Analytical Chemistry Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: As the world's largest staffing and recruitment agency in the world, we can commit to finding you the perfect role that gives you the opportunity to learn and grow in the life sciences arena. Utilizing a recruiter for your job search gives you access to a large network of top employers as well as detailed information about hundreds of positions. Focusing on immune diseases like HIV that affect a large percentage of the population, the work our longtime partner conducts is imperative to a better, healthier future. To be recognized as a crucial part to furthering this goal, join this growing team now! This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.   location: Collegeville, Pennsylvania job type: Contract salary: $48.00 - 51.70 per hour work hours: 9 to 5 education: Bachelors   responsibilities: - Perform technical analyses using laboratory animal biological samples, equipment, computer systems and instrumentation in accordance with applicable study protocols, SOPs, Institutional Animal Care and Use Committee (IACUC) guidelines and/or company policies. - Maintain equipment, supplies and reagents in accordance with applicable SOPs. - Identify and assist in troubleshooting and resolving any technical issues related to experimental processes or laboratory equipment. - Maintain a safe work environment consistent with local company Environmental Health & Safety policies. - Perform data management activities including compilation, analysis, interpretation, and archival of datasets for internal reporting needs. - Ensure scientific data meets acceptable data integrity standards. - Good organizational skills and flexibility in daily job responsibilities. - Ability to work independently and in a matrix team environment. - Ability to evaluate new methods or technologies with minimal supervision. - Key skills include strong verbal and written communications.   qualifications: Basic Qualifications - BS in Clinical Laboratory Sciences/Medical Technology or relevant life sciences - Minimum of 2 years of experience in a non-clinical/veterinary or clinical laboratory setting - Experience in multiple clinical laboratory areas including hematology, chemistry, immunoassays, including ELISA- or electrochemiluminescence-based assays (i.e. Meso Scale Discovery platform) and other relevant capabilities to monitor biomarkers in samples collected from laboratory animals. Preferred Qualifications - ASCP certification highly desirable. - Familiarity with Graphpad or other data visualization tools. - Knowledge of the principles of quality, safety, compliance.   skills: SOP, MS-WORD, MS-EXCEL Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We are looking for a Help Desk Manager to join our technology team! As the Help Desk Manager, you will oversee the delivery of the help desk team. This role will focus on managing the day-to-day activities of our call center and ticket queue. You will be responsible for hiring and mentoring technicians in our 24×7 service desk. This role will be the escalation point for our team of Level 1 technicians and work closely with our Service Desk and NOC to escalate issues. This individual will play a key role in enabling our help desk. They will be responsible for empowering the team by raising issues that impact productivity. Acting as the champion for this team, they will seek to continue to raise the bar by establishing Key Performance Indicators and providing feedback to the team on coaching opportunities. The successful candidate will be a people leader who is passionate about their team and its success!   location: REMOTE, Pennsylvania job type: Permanent salary: $90,000 - 110,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Manage remote work forceManage the scheduling of Level 1 techs to ensure 24 x 7 coverageProvide feedback to technicians on incident ticketsEstablish a metrics driven team measured by KPIsReview tickets for accuracy and drive consistency in deliveryVerify the availability of technicians to answer calls in our call centerCoach and mentor team by establishing training and career goalsInterview, hire, and onboard techniciansConduct annual reviews for employeesOrder and inventory laptop equipment and peripherals for internal employeesIdentify and escalate opportunities for continual improvement on service deliveryParticipate in onboarding of new customers to help desk servicesPartner with peers on Service Desk and NOC to improve processesMaintain and expand on established positive culture Requirements 5+ years' experience with Incident, Request, Change, and Major Incident Management5+ years' experience in a Help Desk role in 24×7 environment5+ years' experience building and managing customer support teams3+ years' experience in call center environmentWell-spoken and charismatic leaderITIL v3 or v4 Certified, preferred not requiredKnowledge of best practices and industry proven methodologiesUnderstanding of contract scope, boundaries, and agreementsExperience with procurement, asset management, and budgetary processesAbility to influence others using thoughtful leadership and by setting the exampleAbility to collaborate with other team membersExperience developing reports and dashboards to communicate with executive sponsors Education and Training College degree in Computer Science, Information Systems, Software Development, Project/Product Management, or Business Administration is preferred, or similar work experienc Position Type and Hours of Work This is a full-time, permanent position, 40 hours/weekThis position can be 100% remote anywhere in the US and requires that you work EST hours.   qualifications: Experience level: ManagerMinimum 5 years of experienceEducation: Bachelors  skills: HelpdeskCall CenterITILManagerProject ManagementHVAC Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.