compliance specialist.

Our client is looking to fill several Fraud & Risk Specialist roles on thier their inbound/outbound phones team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today! salary: $20.48 - $20.48 per hourshift: Firstwork hours: 2 PM - 11 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  May utilize communication (verbal and written) skills to establish rapport with customers to de-escalate difficult and sensitive information as a part of resolving a claim.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

NOW HIRING IN CHARLOTTE, NC!! Highly reputable financial services organization is seeking experienced Business Control Specialists to join their Charlotte, NC location - this role is REMOTE to start however candidates MUST be local for when RTO is initiated. This role will involve assisting Vendor Management team with deliverables and required documentation. Qualifications: 3+ years' Vendor Management and Operations support background, preferably within Financial Services or BankingLocal to Charlotte, NC in 28202High School Diploma or Equivalent Pay Rate: $41.28/hour Work Location: Charlotte, NC in 28202 or close surrounding areas (REMOTE to start but must be local for when RTO is initiated) Apply online TODAY with your most updated resume attached!salary: $41.28 - $41.28 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Assist Vendor Management team with deliverables and required documentationMonitoring Vendor Employee Compliance TrainingProviding detailed summaries of the vendor relationshipEvaluating performance trendsSupports relevant governance routines/ create reports on portfolio performanceConduct monitoring and testing as requested Assist Vendor Management team with communication with various partners such as Global Procurement (GP), GIS, and GCORRespond accurately and timely to assist GP/GVM audit and exam managersManage miscellaneous projects as needs arise (process improvements, internal audits, regulatory support)Leveraging required tools & systems Skills Vendor ManagementOperations SupportPerformance EvaluationReporting Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

If you are an experienced Legal Assistant or Legal Clerk in the Charlotte area looking to get your foot in the door of a large financial institution, then keep reading! Randstad is looking for Operational Legal Assistants that have experience reading, interpreting, and processing subpoenas. The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!salary: $22.58 - $22.58 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High` SchoolResponsibilities High level -  restrain accounts when IRS comes to them about clients Working on 3 types of processes: Defer, California Franchise Tax Board & NY Information Subpoenas with restraints Reads, interprets, researches, and processes subpoenas, levies, and other legal documents Determines proper course of action and coordinates correspondence. Responds to inquiries from external customers, internal team members, government agencies, and outside attorneys.  Will be remote until September. Must be able to return to office. SkillsParalegalProcessorData ProcessorLegallegal knowledgeParalegal CertificateAttention to detail Fraud InvestigationClaims ProcessingAppointment SchedulingBusiness CourseworkQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.