support and development technologist.

job summary: Administer and monitor Endpoint Management, Email Systems, Security Management, Antivirus, Spam, Filtering, Patch Management, User Account Management, Internet Access, Computer Systems and Applications Support and Documentation. Assist with VOIP telephone systems technology and implementation.Assist with monitoring and installing upgrades, updates, and patches of hardware/software to latest versions. Provide level 1 and some level 2 helpdesk support via phone/ticket system. Identify, research, and resolve issues and escalate when required. Document, track, monitor, and follow-up with clients.Assist with the creation of documentation regarding installation and operational use of current technology.Set up and configure equipment and handle repairs on existing hardware and equipment. Assist implementation team with technology projects or key firm-wide initiatives.Build and nurture positive working relationships with the team, internal clients and vendors. BS Degree in Computer Science, Information Technology or related degree is desired. Help desk, network/server support or related IT experience 0-2 years Knowledge of Microsoft Windows (e.g. Windows 7 and 10), MS Office, PC hardware and peripherals - Intermediate Level KnowledgeAbility to communicate technical issues clearly and concisely, including configuration and problem resolution information to end users and peers - Basic Level KnowledgeAbility to support remote users in a remote environment such as a VPN or Microsoft Terminal Server - Basic Level KnowledgeBasic knowledge of endpoint management systems such as LANDesk, SCCS, Altiras, etc.Familiarity with cloud applications, especially Office 365 - Basic Level KnowledgeMust be comfortable teaching new skills to users and peers - Basic Level KnowledgeWorking knowledge of scripting languages - Basic Level KnowledgeMust be an innovative thinker with solid problem solving and technical skills - Basic Level KnowledgeCustomer focus with sense of urgencyAbility to quickly master new skills and technologies and respond to rapidly changing environmentsAbility to maintain professional business relationships with vendors and customersMust be passionate about learning new technologies and growing technical skillsAbility to coordinate and complete multiple tasks and projects simultaneously Desired Knowledge or Skills: Knowledge of Active Directory or MS Exchange a plus Powershell a plus Associate's degree or equivalent from two-year college or technical school plus at least one year related experience; or at least three years related experience; or equivalent combination of education and experience. Occasional OT required: On Call work outside of regular schedule is required 10% of the time Has knowledge of commonly-used concepts, practices, and procedures within IT support. Provides end user support and troubleshooting by primarily relying upon pre-established guidelines and instructions. Works under immediate supervision.   location: PARSIPPANY, New Jersey job type: Contract salary: $20.00 - 24.99 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: The IT Support Analyst provides daily Level 1 telephone support to over 600 users operating in multiple locations throughout the United States. Incumbents will be the first line of technical support and are expected to possess a positive attitude and create problem solving skills. The successful candidate can expect scheduled professional development, leading to greater skills and responsibilities, through mentoring and internal and external training. The IT Support Analyst will report to the Manager, IT Support Services and will work with the team member and Systems Engineers on a regular basis.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: WHAT IS THE OPPORTUNITY? The Application Administrator will support one or several applications and the associated technical environment. The Application Administrator is an experienced, fully proficient professional with full understanding and in-depth knowledge of discipline. Solves complex problems, takes a new perspective on using existing solutions Technology and Innovation Division As a member of the National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.   location: New York, New York job type: Permanent salary: $110,000 - 140,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: WHAT WILL YOU DO? Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.Provide technical assistance to projects.Incident and Problem Management including during and post-incident analysis.Researching and implementing new technology per project and support needsSet-up and support of workflowand job scheduler softwareSet-up, administration and support of interfaces and APIsMiddleware configuration, administration and supportApplication environmental set-up, administration and supportSLA management and reporting for applicationsApplication support, issue management and escalationVendor, T&I and business user liaisonDR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.May use specialist knowledge in one or several applications and supporting environmentWill understand application use and accessWill assist with the Technology Lifecycle Management Program for technology asset management. WHAT DO YOU NEED TO SUCCEED Must-Have* Minimum 8 years of IT experienceMinimum 5 years in Application AdministrationMinimum 5 years of experience with Microsoft Office, Project, and SharePoint.Knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration. Skills and Knowledge Knowledge of Windows and/or Linux/UNIX server operating systems and environments.Knowledge of scripting and script automationKnowledge of SQL and/or Oracle databases. Ability to write SQL queries.Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferredInterface, API, workflow and job controller set up and support experience preferred.   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Technical Support (5 years of experience is required)SQL Server (5 years of experience is required)Azure (2 years of experience is required)Windows (5 years of experience is required)API (2 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Responsibilities include management and support of business applications for the Client's North American region. Specific application responsibilities include: Mediaocean Prisma and Spectra systems. This position responsible for supporting over 2,600 users of the Mediaocean system in North America.   location: Jersey City, New Jersey job type: Permanent salary: $170,000 - 180,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: ESSENTIAL FUNCTIONS: Provide leadership for client groups and Shared Services in North America to ensure reliable and efficient use of and support of the Mediaocean system.Oversee annual development of enhancements to the Mediaocean system. Client's contracted allocation is aprox $1.5M in annual new development and also includes 10,000 hours of development and 20 days of training. (5 Full time resources)Lead deployment of Mediaocean to new divisionsLead deployment of enhancements to support new clientsLead testing, deployment, communication, and change management of 10+ major software releases annuallyEnforce standards in software applications development and implementation and provide that appropriate capabilities are present in North America operations.Provide effective communication in interacting with Business Information Leaders and Global Technology professionals regarding applications projects.Effectively manage vendors in concert with Procurement and Finance.Contribute actively in the applications development strategy to support each business need.Manage applications development lifecycle for assigned applications.Deliver quality solutions on time and within budget.Develop and maintain documentation & training materials for assigned applications.Provide ongoing maintenance of applications to meet service level expectations.Oversee application help desk/support function for assigned applications.Responsible for application integration and interface support.Responsible for budgets and governance within this function in concert with client practices.Build an outstanding staff in concert with Human Resources through effective recruiting, training and supportManage applications development lifecycle for assigned applications.Deliver quality solutions on time and within budget.Responsible for application integration design and strategy.Responsible for budgets and governance within this function in concert with GIS practices.Build an outstanding staff in concert with GIS Human Resources through effective recruiting, training and support.Perform other functions as assigned. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Bachelor's degree in Computer Science or a related discipline5+ years progressive leadership experience in Financial Systems, with a minimum of 3 years experience in an Application Support leadership role5+ years of Advertising experienceWorking knowledge of major application vendorsExperience working with an outsourced or offshore development teamFTE reporting responsibilities of 4 or greater, OR IS budgetary responsibilities of $1 million USD or greater, OR Past positions with significant business impact accountabilities (M&A, Strategic Planning, etc.)Experience with Vendor relationship managementExperience managing support teams for enterprise applications such as Mediaocean, Longview, Hyperion, PeopleSoft or SAPCustomer service skillsApplication of analytical and problem solving skillsExperience with Sarbanes Oxley compliance as it relates to application support   qualifications: Experience level: DirectorMinimum 8 years of experienceEducation: Bachelors (required)  skills: Mediaocean SystemAPPLICATION SUPPORTEnterprise Application Support (5 years of experience is required)MarketingVendor Relations Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.