relay engineering nerc cip support engineer.

job summary: Lead, execute and assist with application production support activities with specific focus on the functional and technical features of assigned applications. Serve as an escalation point and reference for new members of a growing support team. Share the responsibility for performance, reliability and optimization for all areas of assigned applications with other members of assigned shift. Function as an experienced escalation contact for the organization on all production issues and requests during assigned shift. Will work with team's technical specialists for additional support when required to supplement and expand knowledge. Provide assistance with root cause analysis on incidents that impact the reliability, accuracy and efficiency of applications. In addition, candidate will be responsible for updating existing documentation, including regular formal reporting on system performance and health. Serve as a backup for the Application Production Support Sr.   location: Boston/Jersey City, Massachusetts job type: Permanent salary: $85,000 - 100,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Incident, Error and Business Management Assist Production Support Team in triage of application Incidents. Based on experience and analysis will use discretion on creating short term solutions to restore service.Lead Incident Management efforts which includes management of the Incident ticket, communication to interested parties and timely escalation and communication of issuesServe as an application expert for Business requests and inquiries to ensure a timely response to business needs and questions regarding the use and capabilities of the assigned application Systems Health / Performance Monitoring Modify daily support team tasks as needed to keep up with a changing and dynamic environment. Serve as an escalation point for any abnormal activity or issues identified during the monitoring process. Event/Crisis Management Participate or when needed lead efforts around Event ManagementLead troubleshooting analysis efforts to resolve application outages in a timely mannerResponsible for communicating the status of research to Production Support team members and other interested parties which may include Sr. business representatives. Break Fix, Maintenance, and Implementation Support Develop unit test cases and/or execute test cases based on project needsProvide implementation support including but not limited to code deployment and feature verification KNOWLEDGE, SKILLS AND ABILITIES Education level and/or relevant experience(s): BA/BS Degree in Computer Science or Business degree with related work experience. Advanced MS degree preferred5-7+ years of Financial Services industry experience (Preferably Application Support) Knowledge and skills (general and technical) Excellent Communication Skillsstrong analytical and logical thinking skillsProficiency in Microsoft Office applications Other requirements (licenses, certifications, specialized training, physical or mental abilities required) Self-starter/motivatedProven ability to operate independentlyAbility to multitask in a fast paced environmentAttention to detailExperience writing technical specifications, preferably at a financial services company (not mandatory but a plus)ITIL Foundation Certification (not mandatory but a plus)Experience in using Industry tools like ServiceNow for tracking Incidents and Problems (not mandatory but a plus)   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Technical Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Job Summary The Director of Systems engineering is responsible for the overall direction, budget and strategy for the Systems Engineering Team with respect to people, process, engineering content and design tools. The Director and their team own the system level design, requirements, reliability and test engineering for capital equipment and associated disposable medical devices. The Director will build on extensive hands-on experience in capital systems development and a deep understanding of technical, end user and patient needs to ensure that systems designs and associated requirements drive project teams to achieve best-in-class medical products. This role is a key leadership position in the R&D team and will strive to recruit and retain a highly capable, collaborative and diverse team of systems engineers. The Systems Team will interact with all areas of the business to ensure timely development of new products and exceptional support of existing designs. Qualifications Education Bachelor's degree required Master's degree preferred Specific Area of Study: B.S. in Electrical, Biomedical, Computer Science or related engineering discipline. Experience 12+ years relevant experience Specific Related Experience: Systems engineering in product development, new product introduction and on-market product support. Skills Passion for delivering best-in-class products to market that exceed customer expectationsstrong leadership skills to both develop and grow a systems team as well as represent their work to the broader organizationMastery of the product development process, design controls, requirements and test (V&V)Core competency in RF and/or optomechanical system design and testBroad experience in capital systems design with a track record of successful product launch5+ yrs experience in a regulated field such as medical device or aerospace/defenseKnowledge of global medical design standards (FDA, ISO, Int'l)Working knowledge of project management, requirements management, board layout and mechanical design software.   location: WESTFORD, Massachusetts job type: Permanent salary: $150,000 - 175,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Overall leadership of the Systems Engineering Team to ensure on-time, on-budget delivery of project objectives with representation to the R&D Leadership Team for the Systems functionStaffing and people leadership of the Systems team to ensure consistent capability, capacity and growth of the people and their domain expertise and executionWorking closely with cross-functional project teams, ensure consistent delivery of Systems activities across system design, requirements definition/management, risk management, test (V&V) and reliabilityWork across commercial, technical and regulatory functions to ensure comprehensive understanding of customer/patient/technology/business needs and clear translation into system requirementsSupport key process deliverables including User Needs Document, Product Requirement spec, traceability, system architecture, FMEA, system verification and validation, and ongoing technical support to operations and serviceCollaborative and hands-on support of project deliverables for quality, regulatory and sustaining to ensure business continuityEducate and mentor the R&D and broader organization on systems engineering best practiceMonitor and ensure both compliance with and documentation of compliance with policies and procedures as outlined in various Company policies, including the Global Approval Authority Matrix and other mandatory policies pursuant to one's job description.Embody and deliver the "Exceptional Everyday"   qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors (required)  skills: Electrical EngineeringRF Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Requirements 5+ years of program management experience/education at a technical companySDLC experienceBachelor's degree in a technical field (computer science or software/computer engineering preferred)Experience building software in an Agile software development life cycleAbility to work with distributed cross-functional teamsExperience with Atlassian products (Jira, Confluence) and Agile methodologiesDemonstrated ability to think creatively and strategically when implementing products and solving problemsTechnically savvy and able to ramp up on new technologies quicklyExcellent interpersonal skills and ability to communicate effectively with both technical and nontechnical individualsDemonstrated leadership skills with the ability to lead and direct a Program team to successstrong and clear communication skills (written, verbal, and presentation)Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilitiesPersuasive, adaptable, encouraging, and motivating worker Additional skills and knowledge Financial services industry, FinTech, or WealthTech experience a plus   location: WESTON, Massachusetts job type: Permanent salary: $140,000.00 - 149,999.99 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Partner with senior leaders, product managers, and development managers across the entire organization to understand priorities and execute strategic program objectivesDrive the development of complex program plans across a number of distributed teams within EngineeringCoordinate with external clients and the implementation team for end-to-end program planning and deliveryHelp facilitate program delivery by tracking feature-based delivery timelinesUnderstand and manage internal and external deadlinesAnticipate problems and complications and formulate solutions to avoid impeding the progress of the programConduct effective weekly meetings with cross-functional teams to drive program progressProduce clear and concise status reports for executive leadershipSupport the definition and rollout of standardized SDLC practices within the organization   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Program ManagementProject Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.