customer service specialist.

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply and upload your professional resume.  *Must be available to work shifts between the hours of 7:00am and 8:00pm and weekend/holiday work during Open Enrollment between October-April.salary: $15 - $15 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: High` SchoolResponsibilities Successfully complete the required training Successfully and professionally work as part of a team Professionally handle incoming/outgoing telephone calls from Internal and External customers whiletaking appropriate action to resolve the situation Maintain monthly, passing quality performance goals established by the department Work with other departments/county reps when needed in a professionalmanner Communicate effectively while logging Customer Service inquiries Effectively multitask using a various number of systems Assist customers in making an apt for a sales agent if needed Thoroughly understand Advantage plans and be able to communicate effectively the pharmacy benefits and tiers Serve as a liaison between internal departments and pharmacy manager when needed Appropriately identify and document signs of grievances Maintain good organizational and time management skills Work overtime as required between Oct-April during Open Enrollment (rotating later hours and weekend work) The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsActive ListeningTelephone EtiquetteVerbal CommunicationCustomer ServiceCustomer supportWritten CommunicationOrganizational SkillsTime ManagementData EntryMicrosoft OutlookExcelMicrosoft WordQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

We are seeking Sales Support Specialists to join a well-established insurance company. local to Columbia, TN! Do you have previous exceptional customer service experience? Could you see yourself supporting the operations of a dynamic sales team in the insurance industry? If so, please apply and upload your updated,professional resume today!salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilitiesThe Sales Solutions Support Specialist is responsible for the entering new applicant information into the Customer Relationship Management system (CRM) and notifies applicants of missing or additional information needed to complete the application process for those that have applied with a Sales Solutions Agent or through the online application. • Know the details of all plans and guidelines we offer for our plan and partnering state plans. • Articulate and communicate well over the phone; • Have a team mentality by working well, being punctual and being respectful to co-workers and Leadership; • Understanding and learning the functions of how to use the computer programs: Salesforce, Outlook, Filenet, CSP, Company Websites, Membership websites, Facets,Confluence, Cisco, WebEx; • Work overtime if needed during busy season; • Learn the basics of how each department within our company works;The essential functions of this role include:working in a smoke free environmentSkillsCustomer supportSales SupportCall Center SupportSales/MarketingResponsivenessVerbal CommunicationData EntryMicrosoft OfficeTime ManagementQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you a Customer Service Representative looking for the next step in your career?   If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a call center agent, and has  experience working in the healthcare industry and with medicaid.   This position is initially remote but may move to onsite later this year.  Candidates must be located in the Franklin, TN area.  We are looking to interview this week so please apply today! salary: $16.75 - $16.75 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesProvide Call Center Support answering 50 to 75 inbound calls per day Answer questions in regards to products and services Educate customers on benefits and plans  Practice active listening and provide solutions Document calls and update account informationSkillsCall Center Support (1 year of experience is required)Sales SupportMedicare/MedicaidBasic Software SkillsBasic Computer SkillsPatient Financial ServicesQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.