customer service coordinator.

Randstad in partnership with Mass General Brigham are actively seeking a Patient Services Coordinator to join their Pedi Cardiology team on a temporary basis, beginning June 6th, 2022. This is a on-site opportunity with a full-time schedule.  Mass General Brigham is an integrated healthcare system built on a legacy of two leading academic medical centers. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, two of the nation’s leading academic medical centers with rich histories and tradition. Today, Mass General Brigham is a 16 member institution encompassing a range of health care organizations committed to serving the community.salary: $18 - $22 per hourshift: Firstwork hours: 7:45 AM - 4:15 PMeducation: High` SchoolResponsibilities Provides Front Desk Coverage; assists with patient check in/ check out, patient scheduling/ rescheduling, collects co-pays and verified insurance, answers phones, and sorts/triages faxes/voice mails as needed Handles fiscal procedures including, but not limited to: patient billing problems, and self-payer billing. Oversees shift-specific cash control issues such as closing out batches of negotiables and receipts, depositing cash, etc. Understands managed care plans, HMOs, and unusual coverages and provides information to patients regarding eligibility for procedures. Ensures that practice employees understand insurances. Appraises patients of insurance eligibility. Acts as liaison between the practice and Hospital departments particularly the MGPO. Serves as a liaison for patients regarding all Hospital services including financial information. Troubleshoots problems with customer service issues. May handle inventory maintenance and the ordering of supplies. SkillsPatient Support (2 years of experience is preferred)Scheduling (1 year of experience is required)Call Center SupportHandling Confidential InformationConflict ResolutionFront Desk (1 year of experience is required)Basic Medical Terminology (6 months of experience is preferred)Data Entry (1 year of experience is required)Customer Service (1 year of experience is required)Answering Phones (1 year of experience is required)Data Collection (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad is working with a mission-driven organization to fill a position providing support within customer service and data entry. This position will involve following up on applications closely, and assisting in verifying and identifying any information discrepancies or issues. The ideal candidate will have attention to detail, a Bachelor's Degree, and be interested in getting into Healthcare. What's In It For You? -Gain experience in healthcare in an entry level role -Remote work - fully remote with the exception of training -Excellent team environment -Work in a mission-driven organizationsalary: $16.39 - $16.39 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High` SchoolResponsibilities This position ensures thorough and timely verification of all provider credentials and application materials. This will include, but not be limited to, responsibility for credentialing new and established health care providers, and the maintenance of information including; primary source verification, provider follow-up, data collection, data entry, and document file review and provider update requests.  SkillsEntering Data10-KeyHealth Insurance PoliciesHIPAAAttention to DetailTime ManagementData EntryCommunicationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Do you have an administrative background and are looking for a change of pace? This could be the right opportunity for you! We are hiring a Transportation Coordinator in Marlborough, MA to support our transportation department in an effective and professional manner. The successful candidate enjoys working in a team environment, has good organizational skills, can prioritize and follow through on everyday tasks while working in a fast-paced environment.  Candidates should possess solid verbal and written communication skills in their daily activities. Essential Requirements: Administrative background with strong computer skills and utilization of Microsoft Excel 1-3 years of relevant experience Previous experience in a similar position is a plus Drug screen and background check required Don't hesitate - Apply today or contact Jonathan Pizarro at jonathan.pizarro@randstadusa.comsalary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Communication with internal and external customers; as well as with transportation service providers, food distributors and grocery buyers. Schedule customer delivery appointments via telephone, email and through various commercial and proprietary websites. Coordinate product returns as instructed while communicating with Ken’s carriers and warehouse facilities. Monitor and track Ken’s shipments to ensure timely deliveries to our customers. Capture and compile relative data for transportation reporting. Research and authorize carrier requests for transportation charges beyond contracted pricing. Work cooperatively with other Ken’s Foods departments such as purchasing, production planning, customer service and warehouse operations when necessary. Become familiar with our transportation management systems including shipment planning & execution. Collaborate with a variety of both dry and refrigerated transportation service providers. SkillsMicrosoft ExcelLogisticsMicrosoft OfficeData EntryCustomer ServiceAdministrative DutiesSchedulingCoordinationFood ManufacturerQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.