fraud call center agent.

Our client is looking to fill several Fraud & Risk Specialist roles on thier their inbound/outbound phones team. This position is temp to perm and can turn into a long term opportunity with the company. If you have previous call center or customer service experience and are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  Benefits of working with Randstad: Potential for temp to hire with the client Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. Weekly pay Send me your resumes today at theresa.boat@randstadusa.comsalary: $19.11 - $19.11 per hourshift: Firstwork hours: 10 AM - 11 PMeducation: No Degree RequiredResponsibilities Receive inbound calls + place outbound calls Detecting Fraud Receiving inbound calls from customers who are recognizing fraud on their account. Outbound calls based on seeing suspicious activity on accounts Handling any debit/credit card fraud  Inbound calls take precedent over outbound calls Review accounts to manage activity The essential functions of this role include:working weekendsSkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer RelationsTechnical SupportClaims ProcessingFraud InvestigationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Do have great customer service skills? This position may be perfect for you! Our client is looking to fill several Fraud & Risk Specialist roles on thier inbound/outbound phones team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  You may also send an updated resume to amanda.hinck@randstadusa.com to express your interest.   salary: $19.11 - $19.11 per hourshift: Firstwork hours: 10 AM - 9 PMeducation: No Degree RequiredResponsibilities Receive inbound calls + place outbound calls Detecting Fraud Receiving inbound calls from customers who are recognizing fraud on their account. Outbound calls based on seeing suspicious activity on accounts Handling any debit/credit card fraud  Inbound calls take precedent over outbound calls Review accounts to manage activity The essential functions of this role include:working weekendsSkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Our client is looking to fill several Fraud & Risk Specialist roles on thier their inbound/outbound phones team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today! salary: $20.48 - $20.48 per hourshift: Firstwork hours: 2 PM - 11 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  May utilize communication (verbal and written) skills to establish rapport with customers to de-escalate difficult and sensitive information as a part of resolving a claim.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.