video production assistant.

job summary: The AV Technical Support Specialist will coordinate, execute, and support the audiovisual requirements of executive, educational and routine meetings within a fast-paced customer-service-focused environment. This role will require great communication and attention to detail. The best candidate for this role holds their high school diploma or GED.   location: New York, New York job type: Permanent salary: $84,000 - 87,000 per year work hours: 9am to 6pm education: High School   responsibilities: Duties and Responsibilities: Setup, testing, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment;(e.g., video data projection systems, computers, audio- and videoconference equipment, video switchers, microphones, video cameras, audio systems, and operation of Integrated AV systems). Provide best effort assistance to fulfill any multimedia technical needs asProvide basic in room PC, laptop, email, wireless internet access and Power Point setup Coordinate with Client's IT Department for advanced support if required.Execute all aspects of videoconferences including call set up, end user training, troubleshooting, and follow through on escalation ofProvide consultation and education to all levels of end users on presentation technology Troubleshoot AV and videoconferencing related technology (various projectors, control systems, audio and videoconferencing).Perform regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards noncompliance, ).Maintain conference room integrity and escalate housekeeping of technical issues outside of AV and conferencing technology and applications to appropriateAssist, as needed, with video production shoots, develop and maintain knowledge of video production equipment and processes.Maintain understanding of current and newRespond to and resolve Service Desk calls as escalated, including working with vendors to resolve complex problems.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School (required)  skills: AV Technical EquipmentCTS CertificationWebExWebcastingMicrosoft Office SuiteDesktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Our client is looking to add a Video Systems Specialist to their growing team. Ideal candidates need to have experience with video server solutions and develop a video and graphics workflow infrastructure. This is a great opportunity to work with a Fortune 100 company with high international brand recognition. This is a contract position with the opportunity to be extended or convert to a permanent employee. This position offers excellent pay and an opportunity to work with one of the top leaders in the retail and entertainment space. Required Skills: 7+ years of experience working video workflow infrastructure, digital asset and video content management systems Experience and clear understanding of metadata schemas and taxonomy developmentPrevious experience with metadata input, organizing a large amount of files, hi-res file transmissions (FTP, servers, etc.), file naming conventions and database reporting.Deep knowledge of video, audio, and image encoding formats and industry best practices.Effective interpersonal skills; good judgment and ability to interact with different levels of management, creatives and systems teamsWorking knowledge of full Adobe Creative Suite (and associated plugins)Working knowledge of Teradici based post-production workflows and archival processes and/or similar workflowsDemonstrated ability to prioritize under time constraints and work successfully in a fast-paced environmentProblem-solving skills and good follow-throughManage system tests to roll out of OS, Software, and plug-in versions. Preferred QualificationsBachelor's degree in a related field preferredPassionate about brandPassionate about troubleshooting issues, exploring, and experimenting new methodsSelf-starter with a habit for taking initiative   location: New York, New York job type: Contract salary: $52 - 62 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Support the DS Studio and larger DMED creative teams in creating efficient workflows for media processing, from ingest, to work-in-progress, to final delivery and project archiving.Sourcing and implementing DSS video/graphic workflow server.Inform build-out team(s) of technical and engineering specificites required.Creating infrastructure folder structures, permissions, user access on asset management tools.Troubleshooting footage and software issues for motion staff.Source and implement a media asset management workflow.Produce and keep current video workflow documentationProactively monitor system health; Reporting and tracking system bugs with Studio team.Take inventory of all current assets, apply standard naming conventions, methods of DAM best practices, as well as quality review and any necessary edits or adjustment of content.   qualifications: Experience level: ManagerMinimum 6 years of experienceEducation: Bachelors  skills: Production Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We're looking for a Sr. Service Desk Analyst - Level 3 to join our growing Service Desk team! You'll provide a deep understanding of technical products and services along with the capability to translate complex information to a simplified, professional content that is easily understood by the target audience. Your role will require working closely with various departments to gather project requirements from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. We're looking for someone that can implement industry best practices.   location: New York, New York job type: Contract work hours: 8am to 5pm education: Bachelors   responsibilities: Provide ITSD and desk side support to all users.Excellent customer focus is required; this position includes frequent interaction with associates at all levels of the organization. Single point of user resolution for all desktop technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking, audio/visual equipment, etc.Maintain and provision desktops, laptops, tablets, mobile devices, printers, projectors, audio/visual equipment, and other office equipment, as required. Use ServiceNow incident logging system to maintain incidents and requests through the complete ticket life cycle to agreed service standards and service levels.Perform trouble call resolution, diagnosis of complex problems, advanced problem resolution, user support follow-up, and Technician interaction with other IT employees, co-workers, and outside vendors.Conduct end-user orientation and training for new hires.Provision and administer user accounts, distribution groups, and security groups in Active Directory.Rotate shifts/work alternative shifts when needed in order to support 24x7 production environment.Escalate to operations, solutions, infrastructure engineering, or appropriate resolver team when assistance is needed.Provide AV support - support conference rooms, town halls (multi location large audience simultaneous conferencing), and video conferencing.Process equipment and software requests and record asset information.Hardware/ software lifecycle management.Provide white glove (VIP) and executive support.Perform request fulfillment of moves & staff equipment changes at each location.Assist with regression testing of supported software through OS Patches and Upgrades.Push and install workstation and third party patches.Provide Windows OS, Mac OS, and Mobile OS support. The essential functions of this role include:working weekends  qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: SERVICE NOWHelpdeskAdobe Creative CloudActive directoryMAC OS Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.