business analyst.

job summary: We are looking for an experienced IT Business Analyst to join a growing, fast paced organization in the Dallas area! This person will primarily be responsible for performing all duties related to the requirements gathering process from the inception of a project through end-to-end testing, in order to capture and document business requirements while creating and maintaining traceability throughout the cycle. Please read the full job description below and if you feel as though you are a good fit, apply today!   location: DALLAS, Texas job type: Contract salary: $45 - 53 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Requirements planning.Requirements elicitation.Create excellent documentation (e.g., functional requirements, non-functional requirements, user stories, etc.) that can be easily understood by highly technical outsourced or distributed teamsSelecting the appropriate elicitation technique to efficiently identify critical requirements.Analyzing and refining business, functional, and operational requirements.Asking the right questions through the use of interviewing templates developed specifically for business analysis elicitation.Quickly understand technical vision and align interactions, meetings, etc., with steps to achieve future stateLead requirements gathering sessions with business leaders; facilitate stakeholder process to find common ground on business needs, process requirements, prioritization and differentiate needs versus wants, etc., throughout each sessionResponsible for traceability matrices to ensure that all project and program requirements are delivered through business processes and software objects.Define testing objectives and verify requirements are testable.Build strong relationships with project stakeholders and utilize these relationships to meet sponsor project and program objectives in a timely manner.Anticipate issues, think proactively, and use critical thinking skills to plan stakeholder elicitation sessions.Effectively communicate business needs, organizational changes, etc., across the team (e.g., business leaders, service line technical solution architects, etc.); ensure strong understanding from all team membersResponsible for working with the IT Project Manager on communications with internal and external sources. Must be able to support multiple service line leaders and projects as allocation needs change for the organization.Interested in and able to work as an individual contributor.Experience with SAAS based applications and how to elicit requirements to meet the technology needs.   qualifications: Experience level: ExperiencedMinimum 4 years of experienceEducation: Bachelors  skills: Business Analysis Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you looking to use your skills in a new position? This client is Hiring Now!  The client is looking for the following in a candidate:  • 3-5 years in client facing services (Call Center Operations and/or retail). • 3-5 years of mortgage originations experience (Operations/Fulfillment and/or Sales). • 3-5 years of call monitoring and coaching. • strong understanding of end to end mortgage process and products. • Experience with NICE call monitoring systems, contact center technology applications and reporting. • Knowledge of Mortgage related state-specific and Federal Regulations (i.e. TRID, RESPA, TILA, ECOA, etc.). • Mortgage experience with High Net Worth/Ultra High Net Worth preferred. • Experience producing and delivering performance scorecards. If this position interests you, apply today! salary: $35.56 - $35.56 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities• Conduct Call Listening reviews for Mortgage Consultants, Relationship Managers and other client facing employees to improve call quality and deliver the highest possible service to our clients and partners. • Listen to a sample of daily calls to ensure regulatory (TRID, RESPA, TILA, ECOA, etc.) internal compliance and client experience expectations as defined by the business goals and objectives of leadership. • Responsible for listening tools, calibrating results and scoring methodology. • Deliver individual one-on-one and group coaching and performance feedback as defined by analysis and leadership. • Prepare and present aggregate results and trends to senior leaders. • Actively participate in new business initiatives.SkillsBusiness AnalystQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: The Business Analyst (BA) role spans a number of cross-functional business units, working with internal and external stakeholders to define, document and assist in the delivery of business requirements in relation to client implementations and a wide variety of projects related to the service offering, particularly around our technology platforms. BA's ensure that detailed process and technically-driven requirements are captured in fine detail, whilst maintaining product knowledge, technical background and a hands-on responsibility for project deliverables.   location: DALLAS, Texas job type: Permanent salary: $85,000 - 100,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Build and maintain working relationships with client onboarding, project and engineering teams Elicit and document business requirements from internal stakeholders (business units) as well as client base, reaching formal agreements for project deliverables alongside the PMO. Become a "super-user" of technology platforms and proprietary data models/structures, acting as a bridge between business needs and technical specifications Assist in the definition and design of custom reporting and data output solutions for all areas of business, providing documentation for business and technical stakeholders. Analyse existing business processes and client legacy approaches, recommend and lead their conversion to agreed target operating models Lead the analysis, remodelling, migration and reconciliation of data from client/internal legacy systems through to technology platform, working with the onboarding teams, external clients, operations teams and QA. Provide stakeholder training and support during the embedding of new systems and processes Work effectively and collaborate cross functionally, build support and alignment across multiple business units.   qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors  skills: SQLBusiness AnalysisUser Stories Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.