salary: $18 - $18 per hour
work hours: 12 PM - 11 PM
education: High` School
Randstad currently has a great Healthcare Call Center Opportunity available in Fairfax, VA.
This is an onsite position in Fairfax. Call Center is open 7 days a week, and shift times may fall between the hours of 12pm-11pm.
Training will be held for first 3-4 weeks from Monday-Friday 8am-5pm before transitioning to the designated shift.
Take inbound calls from patients and assess their needs efficiently to transfer the call to the appropriate department. Provide general information regarding hospital services and offerings. Page doctors on patient's behalf. Make PA announcements across hospitals.
Qualified candidates must have healthcare/medical experience. Call center experience is preferred, but not required.
The essential functions of this role include:
- working weekends
- Healthcare (1 year of experience is required)
- Call Center Support
- Telephone Etiquette
- Active Listening
- Switchboard Operation
- Customer Service (1 year of experience is preferred)
- Receptionist Duties
- Medical Billing
- Years of experience: 2 years
- Experience level: Experienced
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