salary: $18 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Responsible for handling 20-30 inbound calls/day from customers regarding family members who have deceased
- Customer will call to explain what has occured with the deceased person, and the talent will ask clarifying questions as needed regarding the death to determine which options they can present to the customer such as pay the loan off or turn the car back in
- Responsible for documenting the conversation then forwarding the case to the appropriate LOB to handle from there
- Outbound calls are rare
- Accurate documentation in the system of record is crucial
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.