salary: $18 - $21 per hour
work hours: 6 AM - 11 PM
education: High` School
- Fast paced call center environment -- blended environment
- Receive inbound calls + place outbound calls
- Detecting Fraud
- Receiving inbound calls from customers who are recognizing fraud on their account.
- Outbound calls based on seeing suspicious activity on accounts
- Handling any debit/credit card fraud
- Inbound calls take precedent over outbound calls
- Review accounts to manage activity
- Speak to customers
- Work on claims
- 50% time on phones
The essential functions of this role include:
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