hospital call center agent (overnight).

Are you a customer service expert? Do you have excellent communication and basic computer skills? You can use those skills in this Remote Call Center Specialist opportunity! Our client is a world-class healthcare organization looking for skilled customer service representatives local to Fulton, MD. This position is fully remote, but candidates must be within an hour of Fulton. If you have 2+ years of call center experience, and would like to get your foot in the door at an industry-leading company, apply now! A passed assessment will be required.salary: $19.57 - $19.57 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: High` SchoolResponsibilities- Answers high volume inbound calls from customers pertaining to their Health Insurance. - Responds professionally to inquiries from internal/external customers. - Performs membership services (Customer Service, complaint resolution, billing, payment, eligibility, etc.) - Navigates multiple computer applications while assisting customers. - Performs a variety of other duties as assigned.SkillsBasic Software SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityTyping SkillsCall CenterBasic Computer SkillsCall Center SupportVerbal CommunicationConfidentialityResponsivenessAnalytical ThinkingFilingAppointment SchedulingWritten CommunicationHIPAAEMREHR/EpicBillingCustomer ServiceIntakeInboundQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you looking for the next steps in your healthcare career? Take that first one by applying to be a Hospital Call Center Agent. If you have a positive, professional demeanor and understand the importance of supporting patients, this opportunity is perfect for you! The ideal candidate has previous experience as a Unit Secretary, Medical Receptionist, or experience in a related position.salary: $18 - $18 per hourshift: Secondwork hours: 12 PM - 11 PMeducation: High` SchoolResponsibilitiesRandstad currently has a great Healthcare Call Center Opportunity available in Fairfax, VA.This is an onsite position in Fairfax. Call Center is open 7 days a week, and shift times may fall between the hours of 12pm-11pm. Training will be held for first 3-4 weeks from Monday-Friday 8am-5pm before transitioning to the designated shift.Take inbound calls from patients and assess their needs efficiently to transfer the call to the appropriate department. Provide general information regarding hospital services and offerings. Page doctors on patient's behalf. Make PA announcements across hospitals.Qualified candidates must have healthcare/medical experience. Call center experience is preferred, but not required.The essential functions of this role include: working weekends Skills Healthcare (1 year of experience is required)Call Center SupportTelephone EtiquetteActive ListeningEmpathySwitchboard OperationCustomer Service (1 year of experience is preferred)Receptionist DutiesMedical Billing Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you a Training Professional?  Do you enjoy providing direction to those who need it most?  A Huge Healthcare Company is seeking training professionals to Join the Team! Pay - 33.00 Hourly Location - Remote but must be within an hour of Fulton, MD. Requirements - Atleast 2 years of experience training in a Call Center enviornmentsalary: $33 - $33 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilitiesTop Duties: 1. Deliver operational training for Local sites as 2. Update training materials and perform administrative duties and follow-up associated with training delivery (administer post-training surveys and tests, gather and submit data for reporting, provide post-training support to learners) 3. Provide technical and non-technical subject matter expertise on user impact/interface on planned system implementations, redesigns and upgradesSkillsCall CenterTrainingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.