salary: $18 - $18 per hour
work hours: 7 PM - 8 AM
education: High` School
Randstad currently has a great Healthcare Call Center Opportunity available in Fairfax, VA.
This is an onsite overnight position in Fairfax. Call Center is open 7 days a week, and shift times may fall between the hours of 7pm-8am. The position is full-time at 40 hours per week.
Training will be held for first 3-4 weeks during the daytime shift before transitioning to overnight shifts.
Take inbound calls from patients and assess their needs efficiently to transfer the call to the appropriate department. Provide general information regarding hospital services and offerings. Page doctors on patient's behalf. Make PA announcements across hospitals.
Qualified candidates must have healthcare/medical experience. Call center experience is preferred, but not required.
The essential functions of this role include:
- working weekends
- Healthcare (1 year of experience is required)
- Call Center Support
- Telephone Etiquette
- Active Listening
- Switchboard Operation
- Customer Service (1 year of experience is preferred)
- Receptionist Duties
- Medical Billing
- Years of experience: 2 years
- Experience level: Experienced
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