claims service representative.

Our client is looking to fill several Remote Annual Benefits Enrollment Consultant roles on thier their HR team. Applicants must be commutable to the San Antonio office. This position is temp, but you can apply internally within other departments. If you are looking to get your foot in the door with a major financial institution in San Antonio, please review and apply today! salary: $18 - $18 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: No Degree RequiredResponsibilities--This CSR position is primarily responsible for answering incoming telephone calls from internal team  members in a call center environment.  --The calls are related to questions or problems team members may have related to benefit plans, payroll, policies, programs and online tools associated with human resources. --This CSR uses traditional and online human resource systems to document transactional work and educate team members on human resource related topics.  --This job should only be used in the Corporate HR Services Center SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY! Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 4 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.   They are also closed on all government holidays!  ocation:  I35/O'Conner Seeking a position with guaranteed 40 hours a week with opportunity for OT!? salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionSkills Active ListeningTelephone EtiquetteCustomer ServiceCall Center Support Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you looking for a new career with one of the top companies in San Antonio? Do you have Customer Service skills with excellent follow through?  We have an opportunity for a new career with potential growth within the company.   This is a full time, permanent position.    Apply now for immediate consideration.salary: $38,000 - $38,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilitiesResponsibilities Provides claims service via internal channels (phone/email/fax/mail/other electronic channels) to Direct Repair Program shops and other repair shops.Resolves low to complex repair shop issues/questions. Severity of claims work includes setting assignments, providing updates on the claim that impact repairs, damage verification, providing payment status, and issuing payments.Acquires and applies basic knowledge of insurance industry products, services, and processes to include policy contracts and coverage's and how they affect the repair of the vehicles involved in the claim.Seeks guidance from team members to resolve issues and to identify appropriate issues for escalation.Contributes to business goals and performance metrics, and effectively uses tools & technology.Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events. (Overtime will be required, if asked).  Skills Telephone EtiquetteTyping SkillsClaims ProcessingBasic Software SkillsCall Center SupportCustomer Service (3 years of experience is required)MS Office (2 years of experience is required)Active ListeningClaims Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.