customer service representative.

Looking for experienced and reliable Customer Service Representative to work in Anaheim, CA. This role plays a key role in the customer experience through fast, accurate, professional, and pleasant communication and order processing. The Customer Service Representative reports to the General Manager. This role is full-time and onsite. salary: $60,000 - $70,000 per yearshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Enter and process customer orders accurately and timely. Make and distribute copies/emails of customer orders. Follow up on requests for shipping/delivery information. Conduct order management communication and update customer order status when necessary. Provide customers with tracking numbers for orders, as necessary. Prepare and disseminate material quotations, as necessary. Provide phone coverage back-up as needed. Maintain integrity of the Customer Relationship Management (CRM) database and update information regularly. Provide information, or direct inquiry calls, for customers to the appropriate employee. Record all correspondence from existing and prospective clients, vendors, and consultants according to WRT policy. Perform daily maintenance of open orders, confirmed orders, and shipped orders, including, but not limited to, filing appropriately. Responsible for providing feedback on processes to improve the overall customer experience. SkillsCustomer Relationship ManagementTelephone EtiquetteERPQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.