salary: $18 - $18 per hour
work hours: 8:30 AM - 5 PM
education: High` School
Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants. They receive inbound and “.com” lead lists from customers that are interested in either refinancing or purchasing a home. From there, candidates will reach out to the customer to confirm their interest, to confirm their contact info, bank information, and availability. Once confirming, they will transfer over to a Home Mortgage Consultant (HMC) and they will take things from there. Heavy outbound calls and very little emails and/or inbound traffic.
- Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants.
- Heavy Outbound call center role - Typically 100+ calls per day
- Confirming WF customers’ interest in their refinance or home mortgage application.
- Confirming contact information and other details to ensure that the customer is ready to speak with a HMC
The essential functions of this role include:
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