on-call office associate - boulder, co.

Does the idea of an open, challenging, and collaborative environment put a smile on your face? A major Healthcare company is looking for customer service representatives to join the Call center Team. The Call center Customer Service Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  salary: $21.63 - $21.63 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High` SchoolResponsibilities Available to handle member inquiries Represents Health Plan by answering and documenting all incoming contacts to determine their nature Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.  Documents conversations with members Consistently supports compliance and the Principles of Responsibility by maintaining the privacy and confidentiality of information, Performs other relevant duties as required.  SkillsCall Center (1 year of experience is required)Call Center Support (1 year of experience is required)Customer ServiceCustomer supportCommunicationTelephone EtiquetteActive ListeningTyping SkillsBasic Software SkillsBasic Computer SkillsHealthcare (1 year of experience is preferred)QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Job Opportunity with a Leading healthcare company in Denver, CO is looking for Customer Service Professionals; EAGER to join their team!  This company is known to have Better Care, Better experiences, and Better health.  They want YOU to lead the way and be the front line leading with empathy and kindness.  If you have dedication to learning new programs, desirable work ethic, and the skills listed below; this is just the right job for you! Remote Position- MUST LIVE LOCAL TO Denver, CO 80230 Compensation During Training: $2163/hr After Training: $22.66/hr.salary: $21.63 - $22.63 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High` SchoolResponsibilities•               Answer heavy inbound calls and verify identity and eligibility •               Providing information about location of medical centers, pre-appointment preparation, and related benefit information •               Assist members with web support and in selecting provider and pre-enroll callers as neededThe essential functions of this role include:working weekendsSkillsActive ListeningEmpathyTyping SkillsCustomer ServiceCustomer supportInbound CallsHealthcareEPICBenefitsScheduling AppointmentsMedicare/MedicaidCustomer RelationsBasic Software SkillsBasic Computer SkillsInternetHealthcare System NavigationTelephone EtiquetteQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you a Training Professional?  Do you enjoy providing direction to those who need it most?  A Huge Healthcare Company is seeking training professionals to Join the Team! Pay - 31.00 Hourly Location - Remote but must be within an hour of Denver, CO Requirements - Atleast 2 years of experience training in a Call Center enviornmentsalary: $31 - $31 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilitiesTop Duties: 1. Deliver operational training for Local sites as 2. Update training materials and perform administrative duties and follow-up associated with training delivery (administer post-training surveys and tests, gather and submit data for reporting, provide post-training support to learners) 3. Provide technical and non-technical subject matter expertise on user impact/interface on planned system implementations, redesigns and upgradesSkillsCall CenterTrainingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.