salary: $16 - $16 per hour
work hours: 7 AM - 7 PM
education: High` School
- Answer inbound phone calls while displaying a willingness to assist, displaying compassion and empathy. Make outbound calls as necessary.
- Schedule, coordinate and assist with patient appointments. Relay necessary messages to staff through direct call or by appropriate communication process.
- Coordinate care for all services ordered by healthcare provider in order to meet the treatment needs of the member.
- Verify necessary information and recording the patient’s chart.
- Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly.
- Accurately answer questions or guide in right direction regarding patient appointments, prescriptions, testing, etc.
- Create, maintain, and update patient records and associated schedules.
- Participates in all other communal job duties necessary for functioning of the office.
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