call center representative.

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in sales or call center related positions.  salary: $14.5 - $18 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: High` SchoolResponsibilitiesPay: $14.50/hr PLUS COMMISSION!!!  Hours of Operation: 7:00 am - 8:00 pm (you will receive an 8hr shift between those hours) **Onsite position** Responsibilities: •We are looking for fun and enthusiastic full time Call Center Representatives to help assist customers in finding solutions to retain and right-size their cable TV & internet accounts •These representatives must be patient and love helping others, all while taking inbound calls •Manage large amounts of inbound calls in a timely manner •Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives •Seize opportunities to up sell products when they arise •Build sustainable relationships and engage customers by going the extra mile •Keep records of all conversations in our call center database in a comprehensible way •Meet personal/team daily, weekly and monthly goals SkillsCall CenterBasic Computer SkillsCall Center SupportBasic Software SkillsTyping SkillsTelephone EtiquetteQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad is currently seeking Call Center/Help Desk professionals for an opportunity we have Plano, TX! Role involves basic troubleshooting of Microsoft applications and proprietary systems via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidates should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.  salary: $20.05 - $20.05 per hourshift: Firstwork hours: 10 AM - 5 PMeducation: High` SchoolResponsibilitiesSchedule: Monday – Friday, all times local Standard 8:30 AM -5:00 PM or similar Or Late Shift 11:30 AM – 8:00 PM Candidates need to be available for both shifts. Job Description: Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary systems via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidates should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and ticketing systems. Desired Job Skills: Technology Call Center and or Customer Service experience desired. Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents. Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer serviceThe essential functions of this role include:working weekendsSkillsTyping SkillsEntering DataBasic Computer SkillsHelp DeskCall Center SupportWindowsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.