- Monday - Friday, with an occasional Saturday
- 1st shift
- Competitive wage plus bonuses
- Excellent benefits package
- HS Diploma or equivalent
- 2+ years in sales and/or call center environment
- Excellent communication and time manangement skills
- Solid work history
salary: $31,200 - $35,000 per year
work hours: 8 AM - 7 PM
education: High` School
The Customer Service Representative position effectively explains products and services leading to appointments at our stores, as well as acting in a customer support role that insures a great experience for every customer.
Ability to explain products and services, convert orders (based on KPIs set at time of measurement), recommend the right products and services to fit the customer’s needs, and offer additional value-added services based on manufacturer’s recommendations and MAP guidelines that insure we are keeping our customers on the road safely.
The Customer Service Associate is patient, empathetic, can solve customer issues, escalate when needed, and provide follow-through communication to ensure the customer is taken care of. The Customer Service Associate must always ensure that the customer feels that we have listened and express an understanding of the situation.
The essential functions of this role include:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.