credit/collections/accounts receivable specialist.

Onsite in Billerica MA  Primary responsibilities are the collection of outstanding receivables for an assigned portfolio of accounts.Research and resolve disputed invoices, overpayments, underpayments with customers   and internal work team members.Complete check requests for clearing of credits on customer accounts for valid refunds. salary: $20 - $30 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Research and resolve disputed invoices, overpayments, underpayments with customers   and internal work team members.Complete check requests for clearing of credits on customer accounts for valid refunds.Receive mail and monitor company checks received internally and sent to the lockbox.File documents.Provide documents for internal/external audits as necessary.Release orders from credit hold daily based on customer account status.Respond to a variety of basic inquiries regarding customer order data, billing or  collection issues. Maintain updated communication documentation for customer phone or written interactions in Get Paid. Research problems utilizing appropriate resources and communicate resolution to internal                and external customers.Manage ongoing customer relationships with customers aimed at achieving mutually beneficial outcomes (i.e. collection, customer satisfaction). Skills Collections (1 year of experience is required)Accounts ReceivableExcelBasic Accounts Receivable Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Would you say you have experience providing world class customer service? Due to internal growth, our North of Boston client is adding a consumer collections professional to their team. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multitask efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information. The company offers flexible hours and a casual dress code.salary: $17 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesThe ideal candidate will be comfortable on the phone and have experience in either a call center, customer service or consumer collections environment.  The consumer collections specialist will have responsibilities that include calling and emailing consumer clients with past due accounts and setting up payment plans. Candidates must possess excellent computer skills (Word, Excel) and have excellent communication skills.SkillsCustomer Service (1 year of experience is preferred)QualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.