salary: $18 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelor
Responsibilities
·Respond timely to “Click to Chat” requests from online customers with the goal of enrolling telephonically once customer confirms eligibility and after presenting all benefits and services of the appropriate plan.
·Manage a book of leads, which includes following up with customers via e-mail and conducting outbound calls to unsold leads in order to convert them to sales.
·Enter and track all leads in the Cigna Medicare contact management system and follow up on those leads in a timely manner, providing accurate dispositions of leads with follow-up information.
·Participate in assigned sales team events and special projects, including out-bound calls to supplied leads.
·Provide feedback and guidance on market changes, marketing campaigns, plan operations, and delivery system issues.
Skills
Qualifications
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