customer service escalations representative.

Ready to put your customer service skill set into practice in a  environment? If you’re an experienced professional who has demonstrated people skills and is comfortable handling the order fulfillment process, we have an amazing customer service position waiting for you. Read on to learn a bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.salary: $18 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities• Interacting with customers via phone and email  • Entering customer orders into Order Management software system  • Answering customer questions  • Organizing flow of orders to the warehouse fulfillment team  • Assisting with customer pick-ups  • Closing out orders after pick-up  • Assisting with other administrative and clerical work as needed. SkillsCustomer ServiceOrder ProcessingTelephone EtiquetteActive ListeningFollow-upAdapting to ChangeTyping SkillsQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

This is a Customer Service/Call Center Role for a large financial institution.  Multiple schedules/shifts available.  This role is ONSITE, in Charlotte.  Interested candidates must be able to work onsite. True Temp to Perm opportunity.  Candidates must have at least 1 year of Financial Background to be considered. salary: $18 - $21 per hourshift: Firstwork hours: 6 AM - 11 PMeducation: High` SchoolResponsibilities Fast paced call center environment -- blended environment  Receive inbound calls + place outbound calls Detecting Fraud Receiving inbound calls from customers who are recognizing fraud on their account. Outbound calls based on seeing suspicious activity on accounts Handling any debit/credit card fraud  Inbound calls take precedent over outbound calls Review accounts to manage activity Investigate Speak to customers Work on claims 50% time on phones Candidates must have at least 1 year of Financial Background to be considered.  The essential functions of this role include:working up to 5 hrs of overtime per weekworking weekendsSkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityTyping SkillsBasic Software SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you interested in joining an organization whose core mission is to treat investors fairly and give them the best chance for investment success? Vanguard is a 92-year-old company with more than 30 million investors in 170 different countries. Bring your passion for helping clients and/or your Bachelor's Degree to one of Forbes Magazines "America's Best Employers" We're hiring right now and offering a $3000 sign-on bonus. We will also provide company-paid training and sponsorship so you can get your FINRA Series 7 and Series 63 Licenses! TO APPLY: Please TEXT (954) 256-7257 with your name, location, and the best time to contact you about this position.salary: $48,000 - $48,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesWhat you will do: Assisting investors with their questions about financial products and services Answer approximately 30-50 calls per day from clients who need help with their investments Use virtual technology to develop relationships and recommend the right funds for investors' needs What you will have: Undergraduate degree in a related field or equivalent combination of experience Learning agility to successfully complete the SIE exam and obtain the FINRA series 7 and 63 licenses What you will get: A competitive compensation package, including robust benefits such as education assistance, purchasing discounts, and your own financial planning expertise for you and your family! A generous PTO, Holiday, and Leave of Absence program. Access to discounted long-term care, auto, and home insurance savings SkillsEmpathyCall Center SupportCustomer Service (3 years of experience is required)Telephone EtiquetteInvestmentsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.