- Follow-up, Benefits Knowledge,
- Analytical Thinker
- Additional Skills Preferred (Not Required).
- Experience w/ insurance billing
- The way an insurance bills
- Have an abundance of ZERO PAY-need knowledge of posting denials
- MS Office Suite
- MS Teams
salary: $21 - $21 per hour
work hours: 8 AM - 5 PM
education: High` School
Top Daily Responsibilities:
- Patient Financial Services Rings of Defense- they cover this phone line for this team
- Zero Pay Denials: Posting into EPIC
- Things that have been denied by prayers: Blue Cross, United Healthcare
- Post the appropriate denial codes into EPIC so it moves to the next responsible party to pay
- Self-pay collector
- Support on phones/patient payment calls (incoming calls avg.support PBS team-20-50 calls per day)
- 10 key exp Super Important
- Accounts Receivables and Follow-up Knowledge for Government and Commercial payors.
- Daily customer/patient phone or e-mail interaction to educate, provide status and account resolution in a timely manner.
- Benefits knowledge i.e. Deductible, Coinsurance interpretation.
- Analytical problem solving skills. Detailed, thorough and innovative.
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