job summary: Randstad Technologies is looking to grow our team, and is currently hiring a Delivery Manager to oversee Salesforce engagements for our Solutions clients. The Delivery Manager will oversee a portfolio of Salesforce solutions engagements for Randstad clients, and will also assist in business development and resource development efforts. The successful candidate will be expected to demonstrate professionalism and thought leadership through colleague and client interactions. You'll be expected to lead by example while maintaining a client focus and internal job responsibilities. Required Skills - 3-5Program Management Resource Management Client Stakeholder Management Salesforce Consulting Desired skills, responsibilities, experience neededresponsibilities: - Account Ownership/Delivery Management: managing relationships with key client executives with Randstad Technologies Solutions clients. Includes: - Contributing to project plan development, objectives and deadline setting, as well as monitoring team progress against plan - Ensuring project compliance with milestones, business objectives, and client goals - Building relationships with both internal and external executives - Working independently on engagement tasks while directing resource efforts - Manage account resources and ensure client expectations are met - Liaison with the client to gain a thorough understanding of business vision and direction. Ensure efforts align with that direction - Recruit and interview new resources, perform capacity planning, conduct performance management - Develop policies, processes, development programs to elevate the organization to meet client needs - Recommend business development strategies and process improvement - Lead Qualification and Proposal Development: serve as a proposal development lead for assigned opportunities. Includes: - Assist in the pursuit of business opportunities (new and existing clients) - Qualify opportunity leads from the field to ensure fit with offerings and likelihood of pursuit success - Collaborate with internal lead qualification team to score opportunities based on strategic and financial value, competitive differentiation, and relationship maturity - Create or assist with creation of proposal outlines and schedules - Create custom presentations and credentials, based on competency or industry vertical - Manage and coordinate with other proposal teams on complex deals involving more than one practice area - General Practice Development: contribute to overall practice success. Includes: - Provide thought leadership on technology trends and developments - Identify opportunities to develop and review intellectual capital - Provide inputs to the hiring process of new Solution Services candidates - Perform mentoring and coaching of team members - Support company culture and ensure timely communication Required Skills and Experience - Polished written and oral communicator across all levels of an organization - Ability to engage and manage tactical delivery on a daily basis - Attention to detail with natural sense of urgency - Proven program and personnel management experience - Salesforce delivery experience, with a priority on Sales Cloud, Service Cloud, and Lightning Platform - Salesforce functional consulting experience, including business analysis experience for Salesforce engagements - 5+ years of Program management and/or technology consulting experience - 2+ years of business development for technology solutions offerings - 3+ years of experience in the Salesforce ecosystem - Experience presenting to senior level management - Excellent communication, interpersonal and organizational skills - Program management skills - Customer focus and customer service skills - Leadership and resource development skills - Proficient with Microsoft Office tools (including Word, Excel, PowerPoint, Project and Visio) Travel Requirements - Up to 20% of the time to potential and current client sites - when safe. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. location: Tampa, Florida job type: Contract work hours: 8am to 4pm education: High School responsibilities: Program Management Resource Management Client Stakeholder Management Salesforce Consulting Desired skills, responsibilities, experience neededresponsibilities: - Account Ownership/Delivery Management: managing relationships with key client executives with Randstad Technologies Solutions clients. Includes: - Contributing to project plan development, objectives and deadline setting, as well as monitoring team progress against plan - Ensuring project compliance with milestones, business objectives, and client goals - Building relationships with both internal and external executives - Working independently on engagement tasks while directing resource efforts - Manage account resources and ensure client expectations are met - Liaison with the client to gain a thorough understanding of business vision and direction. Ensure efforts align with that direction - Recruit and interview new resources, perform capacity planning, conduct performance management - Develop policies, processes, development programs to elevate the organization to meet client needs - Recommend business development strategies and process improvement - Lead Qualification and Proposal Development: serve as a proposal development lead for assigned opportunities. Includes: - Assist in the pursuit of business opportunities (new and existing clients) - Qualify opportunity leads from the field to ensure fit with offerings and likelihood of pursuit success - Collaborate with internal lead qualification team to score opportunities based on strategic and financial value, competitive differentiation, and relationship maturity - Create or assist with creation of proposal outlines and schedules - Create custom presentations and credentials, based on competency or industry vertical - Manage and coordinate with other proposal teams on complex deals involving more than one practice area - General Practice Development: contribute to overall practice success. Includes: - Provide thought leadership on technology trends and developments - Identify opportunities to develop and review intellectual capital - Provide inputs to the hiring process of new Solution Services candidates - Perform mentoring and coaching of team members - Support company culture and ensure timely communication Required Skills and Experience - Polished written and oral communicator across all levels of an organization - Ability to engage and manage tactical delivery on a daily basis - Attention to detail with natural sense of urgency - Proven program and personnel management experience - Salesforce delivery experience, with a priority on Sales Cloud, Service Cloud, and Lightning Platform - Salesforce functional consulting experience, including business analysis experience for Salesforce engagements - 5+ years of Program management and/or technology consulting experience - 2+ years of business development for technology solutions offerings - 3+ years of experience in the Salesforce ecosystem - Experience presenting to senior level management - Excellent communication, interpersonal and organizational skills - Program management skills - Customer focus and customer service skills - Leadership and resource development skills - Proficient with Microsoft Office tools (including Word, Excel, PowerPoint, Project and Visio) Travel Requirements - Up to 20% of the time to potential and current client sites - when safe. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. qualifications: Experience level: ManagerMinimum 10 years of experienceEducation: High School skills: Salesforce Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.