salary: $22 - $22 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Associate
Responsibilities
- Gather, analyze and report verbal and written member and provider complaints, grievances and appeals
- Prepare response letters for member and provider complaints, grievances and appeals
- Maintain files on individual appeals and grievances
- May coordinate the Grievance and Appeals Committee Support the pay-for-performance programs, including data entry, tracking, organizing, and researching information
- Assist with HEDIS production functions including data entry, calls to provider’s offices, and claims research.
- Manage large volumes of documents including copying, faxing and scanning incoming
- Identify appeals to classify and create cases for timely assignment to other teams. Production based area.
Skills
Qualifications
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