salary: $18 - $18 per hour
work hours: 7 AM - 7 PM
education: High` School
Manage incoming calls, chats and emails from policy holders and producers
Identify, assess and meet customer needs to achieve satisfaction
Provide accurate, valid and complete information utilizing multiple tools and methods
Address concerns related to home inspections and select property and liability hazards
Manage inbound product eligibility and underwriting inquiries from producers
Initiate policy changes, including endorsements, cancellations and updates to customer
Resolve issues by providing timely solutions, alternatives and appropriate follow-up
Clearly document customer interactions in appropriate systems
We’re looking for someone who has:
strong work ethic, proven analytical skills and problem-solving abilities
Proficient in navigating Windows based computers and using multiple software applications
across two monitors
Excellent verbal and written communication skills
Availability to work Saturdays on a rotational basis
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.