salary: $18.52 - $18.52 per hour
work hours: 5 AM - 10 PM
education: High` School
Work in an inbound contact center taking approximately 40-60 calls daily from customers regarding wealth management accounts.
Assist members with financial transactions and inquiries
Provide exceptional service to our clients regarding their banking and brokerage accounts, credit and debit cards, small business accounts, home loans and / or online banking.
8 weeks of training scheduled Monday - Friday, 10:00 am - 6:30 pm
Must be flexible to work various shifts; including Saturdays and Sunday
Understanding of terminology for banking and brokerage accounts, cards, small business accounts, home loans and /or online banking.
Must demonstrate the ability to effectively promote and verbally navigate clients through online and mobile self-service options
Must have experience with gathering, absorbing and using facts / information to make effective decisions and develop sustainable solutions to problems / issues.
The essential functions of this role include:
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For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.