salary: $48.15 - $48.15 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelor
Responsibilities
- Provide technical expertise and support within a business unit
- Resolves more complex issues and initiatives related to systems, tools and applications used by the business or functional area
- Resolution of complex user access and other security administration issues
- Coordinate production support and maintenance of large-scale business applications
- Coordinate troubleshooting of network, hardware and software issues and resolution with users, vendors, and internal service groups
- Plan and lead user projects for application and hardware installations and upgrades
- Develop test scripts and coordinates user acceptance testing of technology components
- Develop and/or updates user documentation and procedures
- Assess training needs, develop, and conducts user/support team training
- Analyze performance trends, recommend, and coordinate implementation of process and procedure improvements
- Understands and assures quality, security, and compliance requirements are met for user area
Skills
Qualifications
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