- Excellent organizational, communication and follow up skills
- Ability to work with routine and/or repetitive activities but also be responsive to disruption and change
- Ability to maintain discretion in business relationships and exercise sound business judgement
- Prefers to approach and complete tasks in a very linear and concrete fashion
- Enjoys working in a dynamic environment and easily acclimates to changes in process/systems for overall improvement of the organization
- Must be accurate and detail-oriented
- Ability to learn new technologies
- Working knowledge with Microsoft Office applications, such as Outlook, Excel, and Word
shift: First
work hours: 8 AM - 5 PM
education: High` School
Responsibilities
- Provides AUTO claims service via internal channels (mail/other electronic channels)
- Reviews auto claims to determine if a status letter is required based on information in the claim and composes letter if applicable
- Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverage's and how they affect the status of the claim
- Seeks guidance from team members to resolve issues and to identify appropriate issues for escalation
- Contributes to business goals and performance metrics, and effectively uses tools & technology
- Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events.
Skills
- Data Entry (1 year of experience is required)
- Excel (1 year of experience is required)
- Performance metrics (1 year of experience is required)
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
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