Salary: $20 - $21 per hour
Work hours: 7 AM - 9:30 PM
Education: High` School
Responsibilities
Here’s what you’ll be doing:
- Receive inbound calls to assist agents and policyholders with questions regarding their insurance needs
- Provide insurance quotes to agents and policyholders
- Follow up with customer to address and resolve all customer needs within a timely manner
- Works with other Personal Lines departments to resolve customer related inquiries
Here’s what you’ll have:
- Must hold valid Personal lines (PL) or Property and Casualty Producer (P&C) state license(s) upon hire date
- To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download
- Experience in customer service environment such as retail, call center, hospitality, or communications (preferred)
Here’s what you’ll get:
- One of the largest property and casualty companies in the US
- Ranked by Forbes as one of America's 2021 best mid-size employers
- Historically transcending to lead the nation in employee satification with over 160 years of history and tradition
Skills
- Insurance
- Insurance Claim Processing
- Phones
- Customer Service
- Customer Relationship Management
- Call Center
- Hospitality
- Verbal Communication
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
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