salary: $16 - $16.5 per hour
work hours: 8 AM - 6 PM
education: High` School
Answer incoming calls from consumers including the general public, prospective
enrollees and people assisting enrollees or acting on their behalf in accordance with all
performance standards, policy and procedures, and protocols.
Process new applications for health care coverage via the telephone including building
tax household, household income, eligibility determinations, interpreting
determinations made by the Marketplace, and enrollment into health plans.
Process life event changes, demographic updates, disenrollment requests, and special
enrollment periods as requested.
Transfer/refer consumers to appropriate entities according to the established
Perform co-browse interactions with consumers seeking assistance with the application
process via the NYSOH, as necessary
The essential functions of this role include:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.