salary: $40,000 - $40,000 per year
work hours: 8 AM - 5 PM
education: High` School
- Provides auto claims service via internal channels (phone/email/fax/mail/other electronic channels) to clients and third parties
- Reviews coverage and liability associated with an auto claim and understand the application of both to the claim presented to ensure coverage owed
- Understands the end to end process of an auto claim and handles specific claim tasks as required to assist with advancing a claim forward efficiently and accurately to include payment of claim
- Contact parties involved in the loss as necessary to resolve auto claim
- Clearly document thought process, investigation, evaluation, negotiation and settlement decisions as necessary based on the claims process being handled
- Collaborate and support team members to resolve issues and identify appropriate matters for escalation
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