policy administrative support.

Local insurance company is looking to expand their Policy Administrative Support team! This team supports the customer service agents, and policy holders. You will be the back up for customer service reps, and on average take up to 30 calls a day, and in between manage and process policy changes. Insurance lincense is preferred, but not required.  This role will be temp to hire for 4-6 months, company provide insurance, and PTO upon conversion to a full time employee.  Apply through this job post today to be considered for interviews or email your resume directly to lisa.thill@randstadusa.com

salary: $22 - $25 per hour
shift: First
work hours: 7:30 AM - 5 PM
education: High` School

Responsibilities

Individuals who join this team must be a self starter, detail oriented, and show self motivation. You will be responsible for:

-Responding to agents, and policy holders

-Performing policy transactions

-Processing service requests, and changes to policies

-Sending out various documentation, and doing appropriate research

-Collaborate with team on how to improve processes, and increase customer satisfaction

-Receiving and answering on average around 30 phone calls a day, serving as a back up to the CSR's

-Properly documenting all interactions 



The essential functions of this role include:

working in a smoke free environment

Skills

Active Listening

Telephone Etiquette

Interpersonal Sensitivity

Adapting to Change

CRM

Typing Skills

Basic Software Skills

Basic Computer Skills

Insurance

Customer Relations

Customer Service

Customer support

Insurance Claim Processing

Follow-up

Secretary - Admin Assist

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.