salary: $55,000 - $60,000 per year
work hours: 8 AM - 4:30 PM
The Cloud Trainer will be responsible for:
- Ensuring Cloud Communication customer base is thoroughly trained and familiar with the portals and tools available for changes to their service
- Creating innovative training programs, modules, videos, e-learning, and other instructional materials to meet the needs of the customer audience
- Responsible for managing, coordinating, and conducting all training programs
- Facilitate learning through various delivery methods, including classroom instruction, virtual training, pre-recorded video training, and on-the-job coaching
- Understanding of the company product catalog to better assist with training requirements
- Own the customer experience journey and represent the voice of the customer to create cohesive customer experiences that are nothing short of remarkable
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.