salary: $20.48 - $20.48 per hour
work hours: 8 AM - 4 PM
education: No Degree Required
This is a back end production environment
● No inbound calls, minimal outbound calls (maybe 10-15/day) as needed to gather missing information from customers or with business partners
● Talent will be working through a queue in the internal system where they are investigating claims that customers have filed on their debit cards for fraudulent or unauthorized transactions. They review to determine whether or not it is fraud and then make a sound decision on how to proceed based on details gathered and reviewed.
● Talent will be using various systems and screens to gather information, review and analyze information, and document findings they come across in making their decision.
● Talent should be self starters - once they finish a claim, they will continue working claims out of their queue for the entirety of the day
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.