salary: $17 - $17 per hour
work hours: 8 AM - 8 PM
education: High` School
The Re-Enrollment Advocate supports the annual enrollment process of a federal program for patients accessing coverage for their prescribed medications at a lower cost through inbound and outbound telephone support, as well as administrative functions. This role is a seasonal call center position. Must demonstrate empathy and compassion, have great communication skills, provide excellent customer service, schedule treatments to be sent to healthcare providers, provide follow up services to patients, authorized reps, healthcare providers and physician's office staff. Must adhere to HIPAA and maintain confidentiality at all times. Your primary goal will be to actively listen for the issue from the patient and provide excelent customer service to assist them in first call resolution.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.