The ideal candidate is: Energetic, ambitious, meticulous, and thrives in a fast-paced environment where problem-solving is key. Prior insurance or benefits industry experience is highly desirable. This client is a highly successful, privately owned agency where your contributions are immediately recognized. They offer a work environment that prioritizes excellence, mentorship, and work-life balance:
If you are an ambitious professional ready to fast-track your career in employee benefits, this is the environment built for your success.
salary: $47,840 - $58,240 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
You will be the administrative backbone of client servicing, ensuring seamless operations and compliance. This role demands sharp organizational skills and a dedication to service excellence.
- Client Communication & Support: Serve as a reliable, professional contact for clients and carriers, managing follow-up and basic inquiries efficiently via phone and email.
- Implementation & Onboarding: Execute new client setups and system implementations using the agency’s sophisticated Client Relationship Management (CRM) platform.
- Material Design & Production: Take ownership of creating high-quality client-facing documents, including benefit booklets, summaries, flyers, and detailed meeting materials.
- Document Control: Rigorously track, request, and review essential plan documents (e.g., SPDs, contracts) to maintain client compliance.
- Issue Triage and Resolution: Collaborate closely with carriers and clients to resolve complex employee issues, including enrollment errors, billing discrepancies, and eligibility questions.
- Process Management: Accurately process all carrier enrollments and terminations; coordinate the distribution of new hire and open enrollment materials.
- Compliance Foundation: Under the guidance of senior staff, rapidly develop a working knowledge of key compliance statutes (e.g., ERISA, COBRA, FMLA, 5500s).
Skills
- Account Management
- Benefits Administration
- Client Service
- Administrative Duties
- Carrier Enrollment Processing
Qualifications
- Years of experience: 0 years
- Experience level:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
