- Case Management: Initiate the opening of legal files and maintain meticulously organized digital and physical client records.
- Documentation: Complete, scan, and organize legal forms, authorizations, and incoming/outgoing mail within the ATO case management system.
- Evidence Procurement: Facilitate the collection of vital evidence, including medical records, police reports, and multimedia files (tapes/videos).
- Insurance Coordination: Report claims to insurance carriers, request policies, and follow up on coverage information.
- Drafting & Correspondence: Prepare professional letters and provide administrative support to the legal team.
- Financial Admin: Gather and manage medical bills, process invoices, and post them to the appropriate files.
- Client Relations: Contact clients for status updates, attend occasional meetings, and provide translation support (if bilingual).
- Demand Preparation: Assist paralegals by gathering records and preparing comprehensive demand packages.
- Organization: Exceptional ability to manage multiple tasks with a focus on accuracy and completeness.
- Communication: strong written and verbal communication skills; ability to interact professionally with clients, medical providers, and insurance adjusters.
- Technical Proficiency: Comfortable with computer systems, scanning hardware, and case management software.
- bilingual Skills: Spanish proficiency is highly preferred for client translation needs.
- Professionalism: A stable work history and a "detail-oriented" mindset are essential for success in this role.
salary: $40,000 - $45,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Responsibilities:
- Initiate and manage the opening of legal files
- Complete, scan, and organize various forms and authorizations
- Facilitate the procurement of reports, tapes, videos, and medical records
- Report claims to insurance companies and request insurance policies
- Draft and send letters on behalf of the legal team
- Maintain organized client files
- Request and follow up on insurance information and records
- Gather and manage records and bills
- Process and post invoices
- Provide coverage information to medical providers
- Contact clients to obtain physical status updates
- Prepare materials for paralegals to draft demands
- Copy and scan documents for inclusion in demand packages
- Manage outgoing mail and organize incoming mail for paralegals
- Scan mail into the appropriate files in the case management system (ATO)
- File documents for pre-litigation paralegals
- Attend occasional meetings with clients
- Provide translation support for clients during meetings with paralegals/attorneys (Spanish proficiency preferred)
- Handle phone communications, including speaking with clients, medical providers, and insurance adjusters when paralegals are unavailable
- Assist paralegals with various tasks as required
- Perform additional duties as assigned
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
