Group One Ltd., a premier US importer and distributor for top-tier professional audio and lighting manufacturers (including DiGiCo, Solid State Logic, and elektraLite), is looking for a highly organized Sales Admin Associate to join our team on-site in Farmingdale, NY.
If you thrive in a fast-paced environment and have a proven background in sales administration, purchasing, or logistics, this is your chance to step into a crucial role within the exciting live event and studio production industry!
What You Will Do: As the backbone of our sales and support operations, you won't just be pushing paper—you will be actively ensuring our clients get the gear they need to put on incredible shows. Your day-to-day will involve:
- Managing the complete sales order and invoicing process from start to finish.
- Handling RMAs, returns, and tracking critical memo loans.
- Acting as the frontline problem-solver for customer and rep inquiries.
- Coordinating with our sales and support teams to expedite critical shipments for on-site visits and warranties.
- Managing customer/vendor portals and taking on special logistics or purchasing projects.
- A proven background in sales administration with solid knowledge of purchasing or logistics.
- Exceptional organizational skills, a high sense of urgency, and the ability to multitask without breaking a sweat.
- Great computer skills, particularly in MS Excel. (Have experience with Epicor ERP? That’s a massive plus!)
- A positive, team-first attitude and excellent communication skills.
- Compensation: $60,000 - $68,000 (Salaried, Non-Exempt)
- Location: Fully on-site in either Farmingdale, NY with occasional travel to Lititz, PA office (1-2x/year)
salary: $29 - $32 per hour
shift: First
work hours: 9 AM - 5:30 PM
education: No Degree Required
Responsibilities
- Order & Shipment Management: Process order entries, support domestic shipments, and handle the day-to-day administrative needs for specific customer orders.
- Cross-Department Coordination: Work closely with the sales team to ensure orders are dispatched accurately and in a timely manner.
- Returns & Loans: Manage the RMA/returns process, as well as track and execute memo loans (both outgoing and returning).
- Invoicing & Support: Generate support team invoices for warranties, service visits, and spare parts. Assist the support team with coordinating critical shipments to on-site visits.
- Customer Service: Act as a frontline problem solver, handling calls from reps and customers regarding various issues.
- Portal & Inventory Management: Manage customer and vendor portals. Oversee incoming goods and monitor customer backorders to ensure timely shipping.
- Special Projects: Take on targeted logistics, freight, or purchasing projects as assigned by the Operations Director based on your specific skill set.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
