salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required
Responsibilities
Key Responsibilities
- Payment Processing: Accurately post high volumes of policyholder payments into the internal administration system.
- Banking Correspondence: Manage and resolve daily correspondence related to banking partners to ensure all transactions are accounted for.
- Account Analysis: Review aged Accounts Receivable (A/R) balances to identify and process necessary write-offs.
- Refund Management: Review and confirm the accuracy of system-generated refunds before issuance.
- Issue Resolution: Respond to internal and external requests regarding voiding/reapplying funds, cash investigations, expedited refunds, credit card voids, chargebacks, and reissuing checks.
- Operational Support: Coordinate with and handle escalated queries from offshore Business Process Outsourcing (BPO) groups to ensure seamless global operations.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.