salary: $31,200 - $45,760 per year
work hours: 8 AM - 4 PM
education: High` School
Demonstrates and observes medical center guest relations practices in providing directions and general information in accordance with established departmental and institutional policies and procedures. Resolves significant customer service challenges in a timely and professional manner; owning issues until resolved.
Enforces hospital safety and security policies and procedures during daily security rounds. Uses two-way radio to report emergencies as needed. Looks for fire and safety hazards/deficiencies; identifies and corrects hazards, reports violations on appropriate report forms, as required.
Provides directions and general information to hospital patients and visitors. May provide shuttle/escort service to visitors and staff to locations within the Campus.
The essential functions of this role include:
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