Experience Required:
- 1+ years experience in a Returns environment.
- Previous customer service experience
- Basic clerical/data entry skills required
Do you have warehouse experience? Are you looking for a consistent 40 hours per week? Have you worked in a warehouse setting before? Looking to be promoted from within? We have the job for you! Coopervision is looking to expand its team and is looking for responsible, and reliable folks to run the warehouse!
As a Return Goods Rep, you will be responsible for:
- Responsible for processing sales returns for the returned product via a computer software system. Requires minimal supervision.
- High school degree or GED equivalent
COMPENSATION: $15.75/ Hour
SCHEDULE: Monday- Friday
Want to learn more? Call or Text us !!!
585-439-7008 or 585-404-8521
salary: $15.75 - $15.75 per hour
shift: First
work hours: 6 AM - 2 PM
education: High` School
Responsibilities
Maintains complete knowledge of all current lens prices and policies, departmental procedures and available product lines.
•Processes returns to accounts according to current policy which applies to that type of return.
•Regularly uses computer to verify information on returned product such as warranties and exchange orders according to current procedure.
•Researches problems regarding returns which may involve phone contact with accounts or area sales managers regarding the returned product and current policy.
•Prepares and inspects quality complaint returns for verification/credit and forwards the returned product to Quality Assurance for Inspection.
•Inspects all unopened products for vial and label integrity and forwards to Distribution.
The essential functions of this role include:
- working in a smoke free environment
- standing for 4 hours at one time
Skills
- Time Management
- Planning
- Recording
- Basic Computer Skills
- Microsoft Excel
- Copying
- Microsoft Office
- Lifting
- return goods
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
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