salary: $22 - $23 per hour
shift: First
work hours: 5 AM - 3 PM
education: High` School
Responsibilities
- Diagnose, troubleshoot, and repair down to component level RMA units that have been returned from customer
- Perform PCBA, Unit, and Top-level tests according to approved Test Procedures
- Record and maintain all manufacturing device documentation
- Perform preventive maintenance and upgrades to current revision level on all LOANER units as needed
- Communicate with Manufacturing and Quality Control regarding customer related issues
- Provide customers with technical assistance and support in troubleshooting device problems and operational questions over the phone or by email
- Work cross departmentally to ensure rapid issue resolution
- Maintain test equipment and a clean organized work area
- Ability to interpret electronic schematics to troubleshoot electromechanical assemblies
- Ability to identify electronic components and the proper placement
- Good customer service communication skills
- Flexible hours to be able to cover evening shift when needed
Skills
Qualifications
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