salary: $19.17 - $19.17 per hour
work hours: 8 AM - 4 PM
education: High` School
Candidates MUST be comfortable with either the possibility of working remotely or on-site (Columbus, OH) at any given time.
The Client Support Service Professionals team handles incoming phone calls regarding various service inquiries on their financial accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics
- Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries
- College Degree/ High School Diploma
- COVID-19 Vaccination
- Previous contact center experience/ customer service experience
- 2 years of recent financial experience
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
The essential functions of this role include:
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For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.