We’re seeking a motivated Automotive Parts Counter Sales Representative to support customers in-person and over the phone, process parts orders accurately, and supply internal technicians with the components they need. This is a hands-on, customer-facing role where attention to detail, communication, and product knowledge all matter.
What You’ll Do:
- Provide a friendly, knowledgeable customer experience at the parts counter and by phone
- Assist with order intake, processing, and follow-through to ensure accuracy
- Supply installation/assembly teams with correct parts in a timely manner
- Maintain inventory levels and restock as needed
- Manage customer parts orders, discrepancies, and returns
- Process warranty claims and required paperwork
- Receive incoming shipments and verify against purchase orders
- Prepare and ship outbound orders efficiently and accurately
- Collaborate with engineering, operations, and other departments
- Keep your workspace clean, organized, and compliant with safety standards
- Support other locations when needed
- 1–2 years automotive or truck parts customer service experience
- Knowledge of automotive/truck equipment, components, and catalog lookup
- Computer literacy (Excel, Word, Outlook required)
- Excellent communication and problem-solving skills
- Ability to stay organized, follow-up, and follow-through
- Ability to lift 25–75 lbs as needed
- Competitive hourly pay based on experience
- Career advancement opportunities
- Comprehensive benefits package
- 401(k) match + potential profit sharing
- Supportive culture focused on teamwork, accuracy, and customer satisfaction
Take the next step in your automotive career — apply today and grow with a leader in commercial truck equipment and parts support!
salary: $52,000 - $60,000 per year
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
This role is a Parts/Counter/Customer Service position responsible for fulfilling customer parts orders and providing the installation and assembly team with the correct parts and equipment in a timely and consistent manner.
- Providing a friendly, outstanding customer experience in-person and over the telephone.
- Assisting the Parts Manager by ensuring inventory levels of parts are maintained.
- Managing the customer parts order process and resolving any order discrepancies in a timely manner.
- Administering customer warranty parts return and process all required invoices and paperwork.
- Receiving all incoming goods and checking against purchase order.
- Preparing and shipping customer orders, while ensuring order accuracy.
- Interfacing with / assisting the engineering and operations departments, as needed.
- Maintaining a clean and organized work-station.
- Covering the counter at other facilities when needed.
- Other duties as needed.
- High School Diploma or GED.
- 1-2 years in an automotive customer service/retail environment.
- Customer service skills are required.
- Computer literacy and experience with Microsoft software such as Excel, Word, and Outlook is required.
- Problem-solving skills.
- Verbal and written communication skills.
- Must be capable of teamwork, following up and following through, organization, and be detail orientated.
- Must have knowledge and understanding of truck equipment and/or automotive industry parts sales and service.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
