network/systems engineer.

job summary: Our client is looking to hire an IT Service Desk Analyst for a 3+ year assignment. The IT Analyst will support IT professionals for inbound service desk support. The position is hybrid, will start off remote then partially onsite. Title: IT Service Desk Analyst Location: Hybrid, will start off remote then partially onsite. Must be located in the San Antonio, TX area. Duration: 3 years with potential to extend long term/open ended Shift: Must be able to train M-F 10 AM- 7 PM for 3 weeks then will transition into one of the shifts of your choosing Available Shifts: M-F 8am-5pm M-F 9 am- 6 pm M-F 9:30am-6:30pm M-F 12 pm- 9 pm Overnight: 5pm-2am S-Th 6pm-3am S-T Interview Process: 1 round video interview Benefits: PTO, Ability to purchase medical, dental, vision, enroll in 401/k We are looking to interview and hire ASAP!! Please take a look at the Job Requirements below. For immediate review and consideation, please email your current resume to sasha.bishop@Randstadusa.com   location: San Antonio, Texas job type: Contract salary: $18 - 21 per hour work hours: 9pm to 7am education: High School   responsibilities: - Provide 24/7 Service Desk support that includes: initial problem determination, clear and concise documentation, diagnostics and information capture, resolution (when possible), customer status updates, transfer of service requests to appropriate IT or other workgroups, internal and external service level management, and problem notification to the customer management - Serves as the single point of contact to the customer's end users for information technology-related issues, problems and requests - Coordinate, monitor and handle all Service Desk open incident tickets in order to ensure issues are closed within the required Service Levels, work directly with the Client's service partners for escalation and timely issue resolution - Assist Service Desk Management with reporting, analysis, or testing tasks - Contribute current technical information and best practices to the knowledge base utilizing KCS methodology - Possess business acumen for all clients supported - Perform IT Service Desk services as follows: - Unlocking user accounts - Resetting mail and other applicable system passwords - Monitoring the customer's network resources via customer provided tools - Coordinate service request for SecurID tokens used for Remote Access - Supporting Client owned cellular phones and Smart Phones - Creating and tracking Guest Net (wireless) access - Performing troubleshooting on: o Printers and Peripherals - Escalate to appropriate IT support staff, if a problem cannot be resolved on first contact - Appropriate procedures will be followed for after-hours contact Preferred Skills and Certifications - Familiarity with Information Technology Infrastructure Library ("ITIL v3") - Customer Service training -top shelf soft skills - Bachelor or Associate degree in a computer-related field of study or equivalent experience - Incident Management system skills (Remedy/ServiceNow) - Microsoft Certified Professional certification - HDI Customer Support Specialist (CSS), Help Desk Analyst (HDA), Knowledge-Centered Support (KCS) or similar certifications Chat Support Experience with Bomgar Chat Solution a major plus VDI Support a MAJOR plus.   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: High School  skills: IT Service Desk (1 year of experience is required)SERVICE NOW (1 year of experience is required)Helpdesk (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We are looking for a Sr. Network Engineer II for a direct hire opportunity for a client of ours in San Antonio, TX. The qualifications/background required are listed below however, the ideal candidate will have a strong background with Cisco Firewalls. Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required. A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required.Minimum of (8) years of experience in network engineering, design, implementation and support of large scale LAN and WANs. Extensive technical knowledge of Local Area Networks, Wide Area Networks (WAN) and Access Networks to include: Experience designing and implementing converged networks including the following technologies: SD-WAN, WAN Optimization, WCCP, VXLAN Overlays, and Wireless.Ability to design enterprise network routing architectures using technologies such as BGP, EIGRP, OSPF, BFD, Policy-Based Routing, Route Redistribution, and SD-WAN.strong ability to troubleshoot complex multi-vendor network issues in the LAN and WAN enterprise networks.Knowledge of Quality of Service, IPsec, Multicast and load balancing techniques are also essential.Expert knowledge of Quality of Service, IPsec, Multicast, Infoblox DNS/DHCP/IPAMExpert knowledge of network security concepts and technologiesKnowledge of local and wide area networking on multiple platforms: Windows, Novell, Unix, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. Experience with the following platforms is desired: Cisco Catalyst 9K, ISR/ASR, NexusCisco ASA/FTD firewallsCitrix Netscaler Load BalancersVMware NSX overlays and routing integration (eBGP)General Network Forensics, Packet AnalyzersCisco and Aruba WirelessCisco ISE and Aruba Clearpass   location: San Antonio, Texas job type: Permanent salary: $95,000 - 120,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing interoperability issues as well as mentoring the network engineer/administrator staffWill works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, escalation support for the rest of the team, and provide training and direction to other technical staff that perform the bulk of the first and second level support tasks.Strategy & Planning - Plans and coordinates the future state of the LAN/WAN networks for clients information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering - Analyzes WAN network configurations for critical corporate resources; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems.Network Forensics - Captures, recording, and analysis of network events in order to discover the source of security attacks or other problem incidents using security best practices through unique protocol analysis real-time network data capture, advanced visualization, pattern and content analysis, and on-demand incident playback. Analyze network data for advance problem identification and vulnerability management.System Management- Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as neededTraining & Certification - Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications.Performs other duties as assigned.   qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: Bachelors  skills: CiscoNetwork EngineerRoutersSwitchesCCNACisco Firewalls Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We have a 12 month contract opportunity for a Hadoop Administrator in San Antonio, TX. We are seeking candidates with the following background: Hadoop administrator using Hortonworks, Administers Hadoop technology and systems responsible for backup, recovery, architecture, performance tuning, security, auditing, metadata management, optimization, statistics, capacity planning, connectivity and other data solutions of Hadoop systems.Responsible for installation and ongoing administration of Hadoop infrastructure.Propose and deploy new hardware and software environments required for Hadoop and to expand existing environments as the need arises.Provision new users, groups and roles and setting up Kerberos principals.Addition and deletion of nodes from Hadoop clusters. Monitoring Hadoop eco-system.Log Files and file systems management.HDFS, storage management and capacity planning.Troubleshooting application errors.Ensure the High Availability of Hadoop clusters.Responsible for data movement in and out of Hadoop clusters.Perform Backup and recovery for metastore databases and configuration files.Data modeling, designing and implementation of of HIVE, Druid, NoSQL tables.Installing patches and upgrading software as and when needed.Automation of manual tasks.Data Lake and Data Warehousing design and development.Health check of all the Hadoop clusters.Thorough knowledge of Hadoop overall architecture, its key components such as HDFS, YARN, HBase, Sqoop, HIVE, LLAP, Druid, Ambari etc.Ability to effectively collaborate with Data Analysts, Data Scientists, system administrators, storage administrators, network team, vendors etc.A solid background in Linux shell scripting and system administration.   location: San Antonio, Texas job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: The Hadoop administrator is responsible for the care, maintenance, administration and reliability of the Hadoop ecosystem. The role includes ensuring system security, stability, reliability, capacity planning, recoverability (protecting business data) and performance. In addition to providing new system and data management solution delivery to meet the growing and evolving data demands of the enterprise.   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: HadoopHortonworksNoSQL tablesHIVEData ModelingDruidLinux PowerShellHadoop ClustersHadoop Administration Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.