- Daily monitoring of security infrastructure, security logs and tools and be part of the automatic alert escalations.
- Maintain and optimize security monitoring and alerting systems including the Security Information and Event Management (SIEM) in place.
- Review system designs and architectures and make security-related recommendations
- Review, security policies and procedures
- Review and test the eGain system hardening to NIST build standards
- Respond to customer questionnaires and inquiries on information security matters
- Support Sales and Pre-Sales team on information security related matters for eGain Cloud services
- Track findings and work with teams to remediate risks
- Maintain and track the Plan of Action and Milestones (POA&M)
- Align and consult with key stakeholders including Sales, IT, Legal, Finance, Product, Engineering, and Operations
location: Sunnyvale, California
job type: Permanent
salary: $132,000 - 220,000 per year
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Daily monitoring of security infrastructure, security logs and tools and be part of the automatic alert escalations.
- Maintain and optimize security monitoring and alerting systems including the Security Information and Event Management (SIEM) in place.
- Review system designs and architectures and make security-related recommendations
- Review, security policies and procedures
- Review and test the eGain system hardening to NIST build standards
- Respond to customer questionnaires and inquiries on information security matters
- Support Sales and Pre-Sales team on information security related matters for eGain Cloud services
- Track findings and work with teams to remediate risks
- Maintain and track the Plan of Action and Milestones (POA&M)
- Align and consult with key stakeholders including Sales, IT, Legal, Finance, Product, Engineering, and Operations
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.